Community Connector – Access (50D)

The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West, Great South, Upper wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of Services including GP Clinics, Primary Health Care, Counselling, NDIS and community host various programs. SWAMS has a strong growth strategy through partnership opportunities and future community development.

Make a real difference. Walk alongside community. Create meaningful change.

Are you driven by the desire to create positive change in your community? Do you believe everyone deserves the opportunity to thrive, be heard, and be included? If you’re someone who champions people with disabilities and takes pride in advocating for their rights and choices, we’d love to meet you.

At the heart of this role is walking side-by-side with Aboriginal and Torres Strait Islander community members as they explore the NDIS access pathway while supporting them to understand their options, build confidence, and achieve meaningful outcomes.

The South West Aboriginal Medical Service (SWAMS) is dedicated to enhancing employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. This position is designated under Section 50 of the Equal Opportunity Act 1984 (WA), and as such, only Aboriginal people are eligible to apply.

As a Community Connector – Access for the Ngala Kaaditj Community Impact Team, you’ll play an important role in helping Aboriginal and Torres Strait Islander people understand and access the National Disability Insurance Scheme (NDIS). You’ll be a trusted guide which includes raising awareness, providing culturally safe information, and empowering individuals, families, and carers to explore supports that improve quality of life.

In this role, no two days are the same. You’ll connect with community, collaborate closely with local organisations and service providers, and support individuals through every step of the NDIS application journey. Your work will help people feel supported, informed, and confident navigating a sometimes complex system.

If you’re community‑minded, culturally aware, and passionate about creating stronger pathways to disability supports—especially in remote areas—this role gives you the chance to make a meaningful impact every day.

Please note this role does require some travel to attend and coordinate events. This travel may include overnight stays in regional towns.

Selection Criteria:

• Identify as Aboriginal and/or Torres Strait Islander under section 50(d) of the Equal Opportunities Act 1984.
• Demonstrated experience in advocating and supporting others to reach goals or outcomes
• Ability to support community members in reaching their goals-whether through encouragement, guidance, or helping them access services.
• Verbal and written communication
• Able to communicate clearly and confidently in both writing and conversation, using persuasive communication to influence, inform and build understanding.
• Demonstrated ability to build trust and rapport with individuals and groups to achieve positive outcomes for them
• Strong advocacy skills and confidence to advocate when others can’t.

Why SWAMS

Working alongside passionate people and being able to feel like you have contributed to something every day, SWAMS offers the following:

• 17.5% leave loading
• Up to $18,550 salary packaging options
• Uniforms supplied
• Paid leave during Xmas shutdown in addition to your annual leave
• Discounted gym memberships
• Professional development opportunities

For Information

For further information about this position, please telephone Human Resources on (08) 9797 8111 during normal business hours.

To Apply

To apply for this role, please submit your application via the online platform or email it directly to HR@SWAMS.com.au. You’re also welcome to drop your resume in person at our office located at 30 Wellington Street, Bunbury.

Your application must include a cover letter (1-2 pages max) addressing the selection criteria listed above, along with your current resume.

Please note the pre-employment process requires satisfactory completion of a Drug and Alcohol test and Police Clearance. This role also requires both WCC and NDIS Clearance. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn