Team Leader

About your new employer:

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $94,013 to $103,572 p.a. (AO4)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity:

The Team Leader – North Queensland Referral Hub (NQRH), Townsville Hospital and Health Service (THHS), provides operational leadership and supervision of the administrative team responsible for the receipt, registration, processing and management of referrals across Townsville, Torres and Cape, and North West Hospital and Health Services. The role supports operational performance and continuous improvement of administrative referral management processes across these service regions.

The position plays a key role in supporting safe, timely and accurate referral management by ensuring administrative workflows are effectively coordinated, staff have the capability and resources required to perform their roles, and referral processes are undertaken in accordance with relevant Queensland Health and NQRH procedures and business rules.

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Melissa Fry on (07) 4433 3***.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV690049

Applications close: Wednesday, 26 August 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.