Concierge

Key Responsibilities, Duties And Standard Of Work Requirement

Ensure confidentiality and privacy of residents at all timesMaintain a high level of customer service with all residents and stakeholdersAssist the Building Manager with administrative tasks where required.Ensure the lobby area is properly maintained and clean to an acceptable and presentable level.Distribute any relevant notices to the residents when required.Communicate all updates and requirements regularly with the Building Manager and report any concerns and/or issuesMonitor the entry & exits of guests to assist in managing over-crowding within apartments or any possible short-term leasing.Report any hazards, incidents to Building Manager.Assist contractors on site with access and site instructions.Maintain and update resident registration forms on new and existing residents.Maintain the resident move in and move out forms and documentationMonitor visitor car space usage for the building.

To be successful in this role, you will ideally have the following:

Excellent time-management and organisational skillsAbility to multi-task in a fast-paced environmentStrong problem-solving skills & attention to detailSound knowledge of Microsoft 360 package (Outlook, Word, Excel etc)Strong customer service experience & great phone mannerReliable, self-motivated and proactiveExcellent written & verbal communication skillsWillingness to learn new systems and proceduresBe creative, friendly, proactive & reliable!

Company Information

Pacific Building Management Group is a proudly Australian owned company that provides comprehensive facilities management services to residential, commercial, industrial, retail and public facilities. We pride ourselves on our innovation and ability to develop strong relationships with our clients through the provision of quality and cost effective services. As an industry leader we provide our employees with sustainable careers and ongoing opportunities for training, growth and development.

This is a great opportunity offering comfortable working conditions within a team environment. If you’re ready to join a family and expand your knowledge, apply within!

Salary, although negotiable, will be commensurate with skills and experience.

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