Medical Receptionist

Experienced Medical Receptionist – Full Time For Neurosurgery Practice

We have an exciting opportunity for an experienced Medical Receptionist to join our busy neurosurgery practice on a full-time basis, Monday to Friday, 9:00 am–5:00 pm.

As the first point of contact for our patients, you will play an important role in providing a professional, welcoming and efficient experience while supporting the day-to-day operations of the practice.

We are looking for a highly motivated, organised and enthusiastic individual with a strong can-do attitude, excellent multitasking skills and the ability to work autonomously in a fast-paced specialist environment while contributing positively to the wider team.

Clinic Locations

• Penrith – Main Office

• Drummoyne : Monthly

• Travel between clinic locations is required

Requirements:

• Must hold a valid driver’s licence.

• Must have access to your own reliable car.

Key Responsibilities

• Meet and greet patients in a professional and friendly manner

• Schedule consultations and manage patient enquiries

• Maintain confidential and accurate medical records

• Process invoicing, receipting and consultation billings

• Attend to doctors’ administrative requests

• Liaise closely with the Practice Manager regarding surgical and theatre bookings

• Prepare surgical quotes and Workers Compensation report quotes

• Manage Workers Compensation matters, including approvals and payment follow-up

• Process clinical notes and medical record requests from insurers and legal representatives

• Follow up outstanding accounts, including Medicare, DVA and Workers Compensation

• Ensure all administrative tasks are completed accurately and within required timeframes

Skills & Experience

• Minimum 2 years’ experience in a medical practice or similar healthcare environment

• Previous experience as a Medical Receptionist is essential

• Experience with Genie and/or Gentu medical software is highly desirable

• Strong computer skills, including Microsoft Outlook and Office

• Sound knowledge of medical terminology

• Excellent communication and interpersonal skills

• Strong organisational, time-management and multitasking abilities

• High attention to detail and ability to prioritise competing tasks

• Ability to work independently and as part of a team

This is a fantastic opportunity to become a valued member of a dedicated and professional specialist practice committed to delivering a high standard of patient care.

If you are an experienced Medical Receptionist who thrives in a busy environment and takes pride in providing exceptional patient service and administrative support, we would love to hear from you.

Apply now to join our team.