Clinical Systems Facilitator

• 12-month max term part-time opportunity (2 days per week) |Flexible location across NSW, ACT, WA, VIC or TAS
• Enjoy a flexible and collaborative work environment focused on delivering better outcomes
• Drive adoption, training and continuous improvement of clinical systems across Residential Aged Care

About the role:

We are seeking a Clinical Systems Facilitator to join our Residential & Retirement Living Quality team. In this role, you will support the effective use of our clinical systems by delivering training, developing learning resources, and providing ongoing coaching and support to staff across our residential aged care homes

Working closely with the Clinical Systems Manager and become part of the Clinical System Team, you will help drive system adoption, build staff capability, support continuous improvement initiatives, and contribute to quality and compliance outcomes. This is an excellent opportunity for someone who enjoys combining education, clinical knowledge and technology to enhance care delivery and user experience.

About you:

• Formal qualifications in education, facilitation and/ or training, minimum Cert IV in Training & Assessment (or equivalent)
• Clinical knowledge with experience in aged care preferred
• Experience with overseeing quality systems and undertaking auditing and continuous improvement programs
• Demonstrated experience in education and training design/delivery online and face to face
• Previous experience with using or supporting electronic clinical systems
• Strong facilitation skills and experience across a range of modes of delivery
• Strong computer/technical skills - ability to use various clinical systems, MS Excel, Word and Teams
• High level of written and oral communication skills
• Sound knowledge of legislation and regulatory requirements for Residential Aged Care
• A proactive, positive "can-do" attitude with the ability to build strong relationships and contribute positively to an existing high-performing team culture
• Current Australian Driver’s Licence and willingness to travel across BaptistCare sites, including interstate travel

Desirable:

• Qualification in Aged Care, Nursing or a related discipline; RN or EN qualifications will be highly regarded
• Experience developing clinical or systems-based training programs and resources
• Knowledge of aged care legislation, standards and regulatory requirements
• Strong analytical and problem-solving skills with a focus on quality outcomes and continuous improvement

If you are passionate about supporting people through learning, driving the successful use of clinical systems, and contributing to quality care outcomes for older Australians, we'd love to hear from you.

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. 

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

BaptistCare – Inspired by Jesus to champion care for all.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.