Broker Support / Junior Broker

About AAA Finance & Insurance

AAA Finance & Insurance (Aust) Pty Ltd is a specialist provider of consumer and commercial asset finance and lending solutions, delivering tailored finance outcomes through a broad panel of over 40 lenders.

Working closely with referral partners and brokers, the business focuses on providing flexible, competitive finance options across a range of industries, supported by a strong commitment to service, speed, and customer outcomes.

As part of a growing national network, AAA Finance & Insurance combines deep industry expertise with a relationship-driven approach to help clients and partners achieve their financial objectives.

About the Role

We're looking for a motivated, organised, and customer-focused individual to join our growing team as a Broker Support / Junior Broker. Whether you're starting your career in finance or looking to build on your administration or customer service experience, this is an excellent opportunity to learn from experienced professionals and develop into a successful asset finance broker.

You'll work closely with our brokers to support clients through the asset lending process while gaining hands-on experience across all aspects of commercial and consumer asset finance.

As part of our team, you will:

• Support brokers with asset finance applications from enquiry through to settlement.

• Liaise with clients, lenders, suppliers, and other stakeholders.

• Collect and verify client documentation.

• Prepare finance submissions and maintain accurate client records.

• Follow up on outstanding information and application progress.

• Deliver exceptional customer service throughout the client journey.

• Assist with business administration and process improvements.

• Learn lender policies, compliance requirements, and industry best practices.

About You

We're looking for someone who is:

• Highly organised with excellent attention to detail.

• A confident communicator with strong customer service skills.

• Able to manage multiple tasks and meet deadlines.

• Proactive, reliable, and eager to learn.

• Comfortable using Microsoft Office and learning new software.

• Professional, positive, and a team player.

Previous experience in administration, banking, finance, automotive, equipment finance, or customer service is an advantage but not essential.

What We Offer

• Comprehensive on-the-job training and mentoring.

• A genuine career pathway to becoming an asset finance broker.

• A supportive and collaborative team environment.

• Ongoing professional development.

• Competitive salary with opportunities for performance-based incentives.

• The opportunity to work with a growing and respected business.

• Flexible work schedule.

Ready to Apply?

The successful applicant will be required to work a Tuesday to Saturday schedule, supporting our national network of referrers.

If you're looking for a long-term career with opportunities to learn, grow, and make a real difference for clients and businesses, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining why you're interested in joining our team.