Administration & Membership Officer – Full Time

About the role

CMASA is seeking a highly organised, reliable and professional Administration & Membership Officer to join the team on a full-time basis. This is a varied role suited to someone with strong administrative and communication skills who is confident working in both English and Chinese. The successful candidate will support the day-to-day administration of the Association, communicate with members and external stakeholders, assist with events and meetings, and help ensure the smooth running of the organisation.

Key responsibilities

• Manage the day-to-day administration of the Association.

• Respond to enquiries from members, committee members, external organisations and the general public.

• Prepare correspondence, notices, meeting papers, reports and other documents in both English and Chinese.

• Maintain membership records, databases, filing systems and other administrative records.

• Assist with membership applications, renewals and general member services.

• Coordinate meetings, including scheduling, preparation of agendas and supporting documents, and taking meeting minutes when required.

• Assist with the organisation and coordination of seminars, functions, conferences and other Association events.

• Manage emails, telephone enquiries and general office correspondence in a professional and timely manner.

• Assist with website, newsletter, social media and member communications where required.

• Liaise with committee members, members, suppliers, government bodies, professional organisations and other stakeholders.

About you

• Fluent written and spoken English and Chinese, with a high level of proficiency in reading and writing both languages.

• Strong computer skills and demonstrated proficiency in Microsoft Office, particularly Word, Excel, Outlook and PowerPoint.

• Strong written communication skills, with the ability to prepare professional emails, letters, notices and other documents.

• Excellent organisational and time-management skills.

• Strong attention to detail and accuracy.

• The ability to manage multiple tasks and priorities independently.

• Professional telephone manner and strong interpersonal skills.

• A responsible, dependable and proactive approach to work.

• Ability to work independently as well as collaboratively with committee members and other stakeholders.

• Appropriate working rights in Australia.

Benefits

• Full-time position with a respected professional association.

• A varied role with exposure to administration, membership services, events and stakeholder engagement.

• Opportunity to work closely with the Association's committee and professional community.

• Supportive and professional working environment.