Quality Coordinator

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

We are seeking a motivated and detail-driven Quality Coordinator to join our Natural Resources – Geochemistry team based in Orange, with regular travel to West Wyalong. This is a great opportunity for an experienced laboratory quality professional who enjoys building robust quality systems, supporting technical operations, and helping teams deliver accurate, reliable results.

About the role

Reporting to the National Quality Manager you will take local ownership of the laboratory quality system and play a key role in ensuring compliance with SGS procedures, ISO 9001 requirements and, where applicable, ISO 17025 standards.

You will work closely with laboratory and operational teams to maintain calibration schedules, coordinate audits, monitor quality performance, support method validation and drive a strong quality and safety culture across the site.

Key responsibilities:

• Maintain and support the laboratory quality system, ensuring compliance with SGS quality procedures, ISO 9001 and applicable ISO 17025 requirements.
• Coordinate and conduct internal audits, including G6 LIMS audits, and support external audit preparation and follow-up actions.
• Monitor laboratory quality performance, manage non-conformances and support corrective and preventative actions.
• Maintain quality protocols, method validation records, calibration schedules and relevant quality documentation.
• Provide practical and theoretical quality training to staff, helping embed best practice across the laboratory.
• Support Health, Safety and Environment initiatives, including local safety programs, KPIs and SGS corporate initiatives.
• Partner with operational teams to ensure data quality, technical standards and continuous improvement objectives are met.

Qualifications

About you

You are a proactive and organised quality professional with strong laboratory experience and a practical understanding of QA/QC processes. You enjoy working with people, solving problems and improving systems while maintaining a high level of accuracy and compliance.

• Previous experience in a similar laboratory quality, QA/QC or compliance role.
• Strong understanding of laboratory quality systems, QHSE practices and chemical processes.
• Operational knowledge of ISO 9001 systems, with ISO 17025 experience highly regarded.
• Experience supporting audits, non-conformance management, corrective actions and method validation.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Excellent organisation, planning and time management skills, with the ability to manage competing priorities.
• Intermediate computer literacy and confidence working with quality systems and documentation.

Why join SGS?

• Be part of a global leader in testing, inspection and certification services.
• Contribute to quality outcomes that support trusted laboratory results and operational excellence.
• Work in a collaborative environment where safety, quality and integrity are at the centre of what we do.
• Access ongoing learning, development and career opportunities across a global organisation.

Additional Information

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

•    As a company, we have embraced the shift to flexible work
•    Sustainability is embedded in our culture and the way we do business
•    Paid parental leave
•    Paid time for volunteering day and blood donations
•    Corporate health & wellbeing offers
•    Ongoing learning & development 
•    Career development opportunities (Nationally and Globally)
•    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.