Patient Services Assistant - Dandenong Hospital

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

• Key responsibilities include, but not limited to:
• Daily ward cleaning, discharge room cleans, and unscheduled cleans
• Patient transfers using equipment such as hoists, slides, bed movers and wheelchairs
• Ensuring adherence to infection prevention protocols at all times.
• Patient discharge assistance
• Mortuary transfers
• Ward equipment, cleaning and transferring
• Ensuring patient privacy and dignity at all times
• Supporting clinical staff with patient care tasks as directed
• Physical work including lifting and manual handling

 Position 1: X -Ray-1- & ED Floater, Full time 76hr PF/N

Week 1 to 4: Monday, Thursday, Friday and Saturday Xray-1 (2300-0700: 7.5hrs)

Week 1 to 4: Sunday, ED – Floater (2300-0730: 8hrs)

Position 2: ED- (A) ST & Full Time 80hr with ADO.

Week 1 to 4: Monday to Friday (1500- 2330: 8.0hrs)

To be successful in this healthcare role, you will bring the following demonstrated skills, experience, and attributes:

• Experience in patient services within hospital, aged care or cleaning settings
• Strong knowledge of infection control and hygiene practices
• Passion for patient care, consistently demonstrating respect and empathy
• Reliable and punctual team member with strong verbal and written communication skills
• Intermediate computer skills to support daily tasks and documentation
• Ability to work independently and collaboratively within a team environment
• Committed to following manual handling, safety protocols and procedural instructions

Mandatory requirements of the role

• Certificate III in Health Services Assistance

As a PSA, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. PSAs benefit from job stability within Victoria’s largest public health service, along with clear career pathways across support services.

As a Monash Health employee you will enjoy a variety of benefits, such as:

• Salary packaging.
• Novated leasing for vehicle options.
• Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees).

• Onsite Gym options and ability to join Fitness Passport - your pass to an extensive choice of fitness facilities.
• Free annual flu vaccination.
• Uniform and laundry allowance.

The Support Services team is a collaborative and dedicated group that plays a crucial role in maintaining a safe, clean, and welcoming environment for patients, visitors, and staff. Our culture is built on respect, compassion, and excellence, and we are committed to continuous improvement and professional development.

including general aged care, dementia support and aged persons’ mental health care in a supported, clinical environment. Its primary function is to deliver ongoing nursing care, daily living assistance and wellbeing support for residents with complex or higher-level care needs.

Dandenong Hospital is a key facility within Monash Health, offering emergency, surgical, maternity, mental health, and specialist services to Melbourne’s south-east. It also supports education, research, and community health, serving a diverse population with accessible, high-quality care.

commitment to patient-centred care. It offers a supportive and collaborative environment where staff are encouraged to grow and make a meaningful impact.

For a confidential discussion and to explore this opportunity further, please reach out to Paul Lambropoulos General Services Manager.0414 263 ***

Position Description can be found

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 26 August 2026