Duty Manager - Operations Coordination Centre (Casual)

Duty Manager - Operations Coordination Centre (OCC)
CASUAL Opportunities,📍Sydney

Tasman Cargo Airlines is seeking enthusiastic and reliable individuals to join our team as Duty Managers within the Operations Coordination Centre (OCC) in a casual capacity. This role offers flexibility and is suited to those who can step in during periods of peak operational demand, and coverage for periods of leave and absences. While shifts are not guaranteed on a regular schedule, we are looking for team members who can be available for up to full‑time hours, particularly during training, busy periods, and other operational needs.

We are looking for someone with strong problem-solving skills, resilience, and the ability to positively influence team culture. The OCC team operates in a fast-paced, high-pressure environment, and we need adaptable leaders to drive change and continuous improvement.

If you’re someone looking to gain hands‑on experience in airline operations or are passionate about aviation, and want to help build smarter tools, better processes, and a stronger, more agile team, this is your opportunity.

Who We Are

Since 1996, Tasman Cargo Airlines has been a trusted name in Australian cargo aviation, connecting key supply chain routes across Southeast Asia, Australia, and New Zealand.

Across our business, we foster a dynamic, collaborative, and forward-thinking culture—but we recognise that some teams need fresh energy to improve how they work together. This role is a chance to be part of that change.

About the Role

Reporting to the Head of Operations Coordination Centre (HOCC), this role places you at the centre of airline operations: coordinating flights, managing disruptions, and keeping our network running smoothly.

You’ll also have the opportunity to develop and refine operational tools, processes, and systems to drive efficiency, improve workflows, and help modernise the way the team operates.

🕒 Shifts: Rotating 24/7 roster, including nights & weekends.

What You Will Do

• Manage flight coordination – keeping our network running smoothly.

• Prepare & distribute key operational documents – ensure accurate, efficient communication.

• Monitor flights & lead disruption management – make critical decisions under pressure.

• Engage with pilots, ground staff, leadership & external stakeholders – ensuring smooth collaboration.

• Develop and improve operational tools & workflows – introduce smarter, more efficient ways of working.
   

Why Join Us?

✈️ Hands-on operational experience in aviation and in a supportive team environment
🎓 Education support – up to 50% contribution to further study
💼 Ongoing mentorship from highly experienced aviation professionals
💪 $1,500 annual wellness benefit – covering gym, fitness, health, and whole lot more!
🎉 Regular staff events – BBQs, cake days, family functions
🌏 Get involved in ESG, diversity & inclusion, and charity initiatives
🛍️ Staff perks – staff discounts and matched charity donations of your choice.

Who We Are Looking For

You will have at least one of the following:

• A qualification in Aviation, Airline Management or any related field; or

• A CPL/PPL; or

• At least 1 year of experience in airline operations or another transport industry operational role; or/and

• Crew control/rostering experience.
  

Ideally, you will also bring:

• Resilience and a positive, adaptable mindset

• Strong problem-solving skills, ability to manage disruptions.

• Excellent communication & stakeholder engagement skills.

• Familiarity with Microsoft Suite

• A passion for process improvement, and excitement about modernising operational workflows.
  

Eligibility requirements: 

• Must have full working rights in Australia, and meet all airport security/vaccination requirements. 

• Willingness to complete a Pre-Employment Drug & Alcohol Screen and provide a current Police Clearance.
  

✈️ Ready to take on the challenge? Apply today! We are actively recruiting and will be interviewing suitable candidates as applications are received. Early applications are encouraged.


Tasman Cargo Airlines is an Equal Opportunities Employer.

We value the unique perspectives and experiences that each individual brings to our team. We welcome applicants from all backgrounds, identities, and abilities. If you require any support or specific accommodations throughout the recruitment process, or at any stage of your employment, please let us know. We're committed to creating a workplace where you can thrive and be your best. If you are passionate about this role and believe you have what it takes, we encourage you to apply and we would love to hear from you.

If you have questions not covered in this ad, feel free to reach out to ••••@tasmancargo.com for a confidential chat.