Account Manager @ Milk Chocolate Property

We are on a mission to make property ownership effortless. We provide Australians with tailored solutions and expert insights to navigate their property buying and owning experience with confidence. We offer a full service encompassing research, planning, buying, building, upgrading and managing for investment properties and family homes. Our team is composed of sales and marketing, economists, qualified property investment advisers, buyers agents, builders, project managers, property managers, engineers, data scientists and product experts. As an Account Manager you will play a pivotal role in driving sales across our services, and fostering strong relationships with our clients.
Responsibilities
Manage the new lead sales cadence, including (but not limited to) inbound and warm outbound calls, emails, and messaging services for the sales team across purchasing, projects and property managementPre-qualify leads and book an appointment with the technical expert, who will close the dealBe the point of contact for referral partners and all sales enquiriesWork with the sales, marketing and customer success teams to refine and develop effective processesAs a front-line salesperson, work with the Marketing Manager to address messaging and lead qualityUpsell existing clients to follow-on services and conduct post-service follow-upsMonitor market trends and competitor activities to inform strategic planning.Achieve and exceed sales targets and KPIs set by the management.
Qualifications
2+ years’ experience in a sales role, selling services where you built and nurtured relationshipsStrong interpersonal skillsEnhanced negotiation abilitiesProficiency with computer programs, currently: Google Suite, Klaviyo, JustCall, TimelinesAI, Pipedrive and Claude CoworkAbility to work autonomouslyTake ownership of loosely defined ideas and drive them through to executionHigh level of organisation and attention to detail.A proactive approach to problem-solving and a strong customer service orientation.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Why Milk Chocolate Property is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Milk Chocolate Property not with Hatch.