Travel Consultant - Canberra, ACT

Calling All Experienced Retail or Corporate Travel Consultants!

We're looking for experienced Travel Consultants to join our expanding FCM team in Canberra, managing travel arrangements for a dedicated Government portfolio.

At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.

About the Role: FCM Travel Consultant

As a Travel Consultant at FCM, your day-to-day will include:

Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDSHandling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficientlyBuilding and maintaining strong relationships with your dedicated portfolio of corporate clientsMeeting designated SLAs while delivering exceptional service standardsFollowing account-specific guidelines and company procedures for ticketing and GDS productivityCollaborating with and supporting fellow team members to ensure seamless client servicing

What You'll Bring

2+ years experience as a Travel Consultant or Travel ManagerHigh level of GDS proficiency, preferably SabreStrong attention to detail when managing complex itinerariesExcellent communication and relationship management skillsProven ability to work effectively within a team environmentSharp business acumen with a drive for sales and service excellence

What You'll Enjoy

1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super

Training wage guarantee of $80,000pa + super for your first 6 months

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Are you ready to elevate your career in corporate travel? Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.