Quality Officer

Permanent full-time | Acacia Ridge
Half-day Fridays | 11.45 am finish
Join the team behind an iconic Australian-made product

Protect What’s Proven. Advance What’s Possible.

You care about accuracy, follow-through and doing things properly. You enjoy working with both people and information, and you are confident enough to respectfully speak up when a process, result or record does not look right.

If you want a hands-on quality role where your judgement and attention to detail genuinely matter, this could be the opportunity for you.

As our Quality Officer, you will:

• Gain broad experience across quality control, quality assurance, GMP systems, audits and investigations.

• Work closely with production and warehouse teams - not remain behind a desk all day.

• Contribute ideas and help identify practical improvements.

• Join a supportive, close-knit team.

• Work consistent weekday hours.

• Finish at 11.45 am every Friday.

Our working hours are:

• Monday to Thursday: 6.45 am to 3.30 pm

• Friday: 6.45 am to 11.45 am

This is a permanent, full-time onsite role based at Acacia Ridge.

• Be a Good Ancestor by helping others and considering the impact of your work.

• Move Forward Together by sharing information and working as one team.

• Use the Difficult by raising concerns and addressing quality issues rather than avoiding them.

• Stay True to Our Roots by acting honestly and protecting the trust placed in our product.

• Work as though we are Here for a Long Time by finding effective, sustainable solutions.

These values guide how we work, make decisions and protect the quality of every product we manufacture.

Reporting to the Product Quality Manager, you will help ensure our materials, processes, records and products meet approved specifications and Good Manufacturing Practice requirements.

Your responsibilities will include:

• Inspecting incoming raw materials, packaging and printed components.

• Maintaining accurate, complete and traceable quality records.

• Coordinating external chemical and microbiological testing.

• Trend environmental monitoring data.

• Maintaining records relating to deviations, non-conformances, CAPA, complaints, change control, supplier assurance and GMP training.

• Preparing and reviewing controlled documents, specifications, procedures, forms and registers.

• Supporting investigations, risk assessments, validation activities and product quality reviews.

• Conducting scheduled internal audits and helping keep the site inspection-ready.

• Supporting employees across production and warehouse areas with practical GMP guidance.

• Assisting the Product Quality Manager with GMP oversight and other quality activities.

You will be well suited to this role if you have:

• A relevant qualification or equivalent demonstrated experience in chemistry, microbiology, pharmaceutical science, materials science or a related field.

• Experience in a GMP-regulated manufacturing environment, or a sound understanding of GMP requirements that you are ready to apply.

• Knowledge of quality control, controlled documentation, deviations, non-conformances, CAPA and audits.

• Strong attention to detail and pride in producing accurate, timely work.

• Sound judgement and the confidence to raise quality concerns respectfully.

• Clear communication and a collaborative working style.

• Good organisational and digital skills.

Experience with NetSuite or another electronic quality or business system will be well regarded.

Experience in non-sterile medicines, topical products, cosmetics, complementary medicines, internal auditing, root-cause analysis, validation, calibration or data integrity would also be an advantage.

Lucas’ Papaw Remedies is the family-owned Australian company behind the well-recognised Lucas’ Papaw Ointment in the little red tube.

Founded in 1910, we are proud of our history - but we are equally focused on protecting the quality, trust and effectiveness of our product for generations to come.

You will also receive:

• A stable, permanent full-time position.

• A half-day finish every Friday.

• Christmas and New Year closure.

• A purpose-built collaboration room used for training, team activities and company events.

• The opportunity to work with an iconic Australian-made product.

Because this is a manufacturing quality role, you will regularly move through production and warehouse areas. You must be comfortable wearing required PPE and following strict hygiene and GMP requirements.

Select Apply and submit your resume with a brief cover letter telling us:

• About your experience in a GMP or regulated environment.

• The sampling, testing or quality-system activities you have performed.

• Why this Quality Officer opportunity appeals to you.

Applications will be reviewed as they are received, and interviews may commence before the closing date of 11/09/2026.

While we appreciate the time and effort involved in applying, only shortlisted candidates will be contacted.

Applicants must have unrestricted working rights in Australia.

Lucas’ Papaw Remedies is committed to providing a respectful, safe and inclusive workplace. Employment decisions are based on the genuine requirements of the role.

No recruitment agencies, please. We will not accept unsolicited résumés from recruiters or third parties and will not be responsible for any associated fees.