Front of House Supervisor

The Front of House Supervisor leads, motivates and empowers the Experience teams to deliver exceptional customer experiences that leave a lasting impression on every patron, client and visitor.

Why Join Us?

• Australia’s largest regional arts centre: Be part of Australia’s largest regional arts centre, delivering exceptional experiences within a major Victorian public cultural institution.
• Staff Benefits: Enjoy staff initiatives like complimentary tickets for live music, comedy, opera, theatre, musical theatre and more as well as discount on food and beverages at Tutti and Geelong Arts Centre bars and cafe.
• Vibrant Team: Join a growing hospitality team that values creativity, inclusiveness and pride in delivering high-quality, memorable experiences.
• Lifestyle: Be part of a dynamic coastal city where thriving arts, great food, stunning beaches and big city energy combine to offer an enviable, relaxed lifestyle.

The Role

As the operational leader during events and activities, this role drives service excellence, coordinates seamless event delivery, and provides visible, hands-on leadership to ensure staff are informed, engaged and equipped to exceed customer expectations. By fostering a culture of accountability, professionalism and hospitality, the Front of House Supervisor creates an environment where audiences feel welcomed, valued and connected from arrival through to departure.

Working at the heart of the customer experience, the Front of House Supervisor oversees the day-to-day coordination of Theatre and Front of House operations, ensuring venue, event and client requirements are executed to the highest standard. The role champions safety, inclusion and continuous improvement, acting as Area Warden during events and leading emergency responses when required to protect patrons, staff and visitors. Through strong leadership, proactive communication and operational excellence, the Front of House Supervisor enhances audience satisfaction, inspires high performance and contributes to the successful delivery and reputation of the organisation.

To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/

Apply Now!

To be considered for this opportunity candidates must address the Selection Criteria and Capabilities requirements outlined in the Position Description. To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/

For a confidential discussion about this role, contact the People and Culture Team at employment@geelongartscentre.org.au

Applications close Midnight Thursday 10 September 2026