Key Account Manager

We are seeking a proactive Key Account Manager responsible for managing specialty products/accounts across New South Wales, Queensland, Australian Capital Territory and Northern Territory. This position is pivotal in fostering client relationships, engaging healthcare professionals, and optimizing distribution channels to support patient access to innovative therapies.

On a day to day basis, this role will see you responsible for:

Account Management and Client Engagement

Develop and maintain expert knowledge of local supply and distribution channels, building relationships with key stakeholders to maximize portfolio performance and uncover new business opportunitiesManage trade and wholesale channels to enhance existing and future Link products and servicesEnsure comprehensive awareness of product and service offerings among healthcare professionals, procurement teams, and financial decision-makers in hospitals and distribution channelsFacilitate effective communication and strategic value propositions tailored to the needs of varied stakeholdersEstablish and nurture positive customer relationships, ensuring satisfaction and fulfilling contractual obligations, which will enhance Link's corporate reputation and success in tender submissionsUtilize cross-functional collaboration to maximize business opportunities and drive customer satisfaction

Strategic Territory Management

Collaborate with internal stakeholders to streamline tender evaluation processes and submissionsIdentify and implement strategies for product portfolio placement at local and regional levelsConduct market analysis to identify and evaluate future business opportunitiesCreate, maintain, and execute strategic account plans aimed at fostering growth and optimizing local engagementsLeverage CRM systems for managing customer interactions, ensuring accurate insights and up-to-date local intelligenceAttend industry conferences and events as necessary, complying with local laws and regulationsDeliver on sales targets and launch KPIs effectively and efficiently

Requirements

Degree in Life Sciences or a related field is preferredDemonstrated expertise in the local marketProven track record of achieving revenue, profit, and sales targetsExceptional communication, interpersonal, and presentation skillsStrong organizational capabilities with a demonstrated history of independent workAble to operate both strategically and tactically across accountsExperience engaging with local wholesalers and tender groups across the supply chainPrior successful sales experience and/or account management experience within a hospital environment is essentialAbility to innovate and solve problems effectivelyCompetency in forecasting and analyzing market trends to propose beneficial solutionsRelentless focus on achieving desired outcomes and delivering impactful results