Head of Events - The Fresh Collective

The Fresh Collective is looking for an experienced and commercially minded Head of Events to lead our events team across some of Australia’s most recognised cultural venues.

Reporting to the Director of Events, you’ll oversee the planning, coordination and handover of a diverse calendar of events across our portfolio, including the Art Gallery of NSW, Australian Museum and National Portrait Gallery.

This is a fantastic opportunity for a confident events leader who thrives on building strong client relationships, developing high-performing teams and delivering exceptional event experiences from first enquiry through to post-event follow-up.

The role

Working closely with the Director of Events and venue teams, you’ll lead the Events team to achieve revenue and profit targets while maintaining the high standards of service, communication and attention to detail that Fresh is known for.

Your responsibilities will include:

• Leading, coaching and developing a team of Event Managers
• Managing the end-to-end planning and coordination of allocated events and client accounts
• Building trusted relationships with clients, venue partners, suppliers and internal stakeholders
• Overseeing proposals, quotes, booking confirmations, deposits, invoices and event documentation
• Ensuring event orders and handovers are accurate, timely and detailed to support seamless operational delivery
• Leading daily function meetings and contributing to weekly forecast discussions
• Working closely with kitchen, service and venue teams to communicate event requirements, changes, risks and client expectations
• Supporting site inspections, client meetings and event attendance where required
• Monitoring event profitability, margins, costs and opportunities to grow revenue
• Driving repeat business, referrals and new opportunities through proactive relationship management
• Ensuring client feedback is followed up promptly and future opportunities are captured
• Maintaining accurate event records, client notes, tasks and deadlines within the events database
• Building a positive, professional and solutions-focused team culture
• Representing The Fresh Collective at industry networking events and in the wider marketplace
• Maintaining high standards of workplace health and safety across the team

What we’re looking for

We’re looking for a capable events professional with strong commercial instincts, a calm leadership style and a genuine passion for creating memorable experiences.

You’ll bring:

• At least two years’ experience in a similar events leadership or management role
• Experience within catering, hospitality groups or venue-based events, highly regarded
• Experience selling and managing events for corporate and private clients
• Tertiary qualifications in event management, hospitality, business or a related field, preferred
• Proven experience managing and developing an events or client-facing team
• Strong commercial acumen, with the ability to manage budgets, margins, quoting and revenue targets
• Excellent client relationship and stakeholder-management skills
• A highly organised approach to managing multiple events, priorities and deadlines
• Strong attention to detail and confidence working with event documentation and operational handovers
• The ability to communicate clearly and effectively with clients, venue teams, kitchen and service departments
• A proactive, practical and solutions-focused approach to problem-solving
• A genuine interest in hospitality, food, events and cultural experiences
• Flexibility to work occasional evenings or weekends as required

What’s in it for you?

• Full-time permanent employment
• The opportunity to lead events across some of Australia’s most iconic cultural venues
• Ongoing training and development
• Genuine career growth across The Fresh Collective’s diverse venue portfolio
• A supportive leadership team that values ideas, initiative and development
• Staff discounts across The Fresh Collective venues

About The Fresh Collective

The Fresh Collective is a leading Australian hospitality group operating cafés, restaurants and bars, alongside catering and event services at some of Australia’s most recognised cultural and entertainment venues.

Our portfolio includes the Art Gallery of NSW, Australian Museum, Sydney Theatre Company, Museums Victoria and Queensland Museum.

At Fresh, we’re passionate about great food, genuine hospitality and creating memorable experiences for our guests.