Employee Relations Adviser

About the Role
Join CCIWA’s Employee Relations Helpline (ERH), the engine room of our HR & Workplace Relations Consultancy. Our team delivers practical, high-quality advice across a wide range of HR/ER matters.
  
Whether you’re building your foundations or deepening your expertise, this is a unique opportunity to make a real impact on the WA business landscape.
  
The ERH team is currently recruiting for an Employee Relations Adviser to join the team.
  
This is a full-time, permanent position that will be based in the Perth CBD office.

Key responsibilities include:

• Provide accurate and timely over-the-phone ER/HR advice to members, ensuring complex matters are escalated or referred appropriately.
• Interpret and apply Modern Awards and the Fair Work System to various staffing scenarios.
• Keep your technical knowledge sharp by staying abreast of legislation, case law, and relevant updates.
• Contribute to CCIWA’s ER resources by updating publications, award services and information sheets.

You will also be given the platform to:

• Attend CCIWA’s IR Masterclass and other relevant workplace training courses
• Support Consulting Matters: Assist on high-level projects and specialized HR/ER consultancy.
• Deliver Workplace Training: Facilitate sessions that empower WA employers.
• Present at Events: Build your professional profile by presenting at industry functions and webinars.

About You
We are looking for individuals who are patient, analytical, and technically minded. 
  
To be successful in this role, you will also have:

• A strong technical understanding of the Fair Work System and the National Employment Standards (NES).
• Demonstrated experience in applying and interpreting Modern Awards (essential).
• A tertiary qualification in HR, IR, ER, or Law (completed or currently studying).
• Outstanding communication skills with the confidence to present and train in front of an audience.
• A "growth mindset" with a desire to specialize in a specific industry or technical field.

About CCIWA
CCIWA is an independent, not-for-profit, Member-based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce – and respond with agenda-setting policy and advocacy work.

CCIWA Culture and Benefits
CCIWA is a high-performing, non-profit organization dedicated to making WA the best place to live and do business. We offer:

• Flexible Work: Variety of working and leave options, including our 3-day "Rest and Relaxation" leave between Christmas and New Year.
• Financial Benefits: Salary sacrificing (CCIWA is a rebatable employer).
• Wellbeing: Free access to an Employee Assistance Program (EAP) for you and your family.
• Inclusion: We are proud to be an Inclusive Employer for 2025-26 with Diversity Council Australia

Find out more about our fantastic culture here https://cciwa.com/about-us/join-our-team/
  
Our Commitment to Diversity & Inclusion
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
  
How to apply
For your application to be considered, you should include:

• A cover letter
• Current CV

Applications close COB Friday, 18th September 2026 and short-listing for this position will commence immediately. The vacancy may close earlier than stated should we shortlist a suitable candidate.

To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/.

If you have any further questions, please contact the People Team at ••••@cciwa.com

The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.