Transport Allocator- Night Shift

Hawk Logistics is a privately owned transport and logistics company specializing in refrigerated freight. Beginning in 2011 with one truck the business has grown rapidly to provide logistic services to some of Australia’s largest food and beverage manufacturers across the eastern seaboard with more than 600 vehicles and 300 employees. 

We are looking for an experienced Transport Allocator based at Eastern Creek to take ownership and control over running the day-to-day operations working within our NSW Operations Team and DC.

The working hours will be 8:00pm-4:00am Sunday -Thursday.

Your responsibilities will include:

• Booking and allocating all freight movements in our Transport Management System

• Daily allocation of drivers to all loads.

• Communicating to daily rosters to drivers

• Coordinating preloading of trailers

• Proactively communicating to customers when there are delivery issues

• Responding to all customer enquiries with a sense of urgency including arrival times or late deliveries via email and over the phone.  

• Building a strong working relationship with our customers

• Maintaining system records for all loads completed with resource details updated

• Planning and managing driver hours to ensure our practices abide by the National Heavy Vehicle Law (NHVL).

• Escalating any safety or compliance issues to management and assisting with incident management as necessary. 

• Coordinating with the Fleet Manager to ensure vehicles are taken off the road for repairs as necessary.

• Coordinating breakdown recovery with the Fleet Manager 

• Ensuring drivers complete internal paperwork daily as required such as Pre Trip Inspections Run Sheets and National Work Diaries to business standards

• Ensuring drivers demonstrate safe work practices at all times

• Managing the performance of each driver including taking action with drivers to improve individual performance or escalating driver performance to management.

Skills & Experience: 

• Minimum 2  year experience in transport operations management or similar role managing fleet and drivers particularly Local transport operations

• Experience in Refrigerated Transport desirable 

• Proficient in the use of Microsoft Office particularly Excel, Word & Outlook

• TMS experience desirable 

• Ability to perform in a fast-paced environment
  

What’s in it for you?

• Generous remuneration + 12% super.

• Strong growth trajectory and long-term opportunity.
  

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

Hawk Logistics P/L embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.

Ready to take the next step in your logistics career?

To be considered for this opportunity, please submit your resume and a cover letter outlining your relevant experience and why you're the right fit for this role.