Disability Support Worker –Complex Mental Health

ACCORD CARE

ACCORD CARE is a trusted provider of person-centred disability support services to NDIS participants. We are committed to empowering individuals to live independently, achieve their goals, and enhance their quality of life through high-quality, compassionate care.

Our services include Supported Independent Living (SIL), In-Home Care, Community Participation, Short-Term Accommodation (STA), Community Nursing, and Allied Health Services.

About the Role

We are seeking experienced, compassionate, and resilient Disability Support Workers to join our team supporting a participant in a Supported Independent Living (SIL) home in Raceview, Ipswich.

This role involves providing person-centred support to an individual with complex mental health needs, including PTSD and behaviours of concern. Successful candidates will have experience supporting individuals who may display verbal and physical aggression and will be confident in applying trauma-informed and positive behaviour support approaches.

If you are passionate about making a meaningful difference and thrive in a challenging yet rewarding environment, we would love to hear from you.

Key Responsibilities

• Provide personal care assistance, including hygiene, grooming, and daily living support.
• Support the participant with household tasks, including meal preparation, cleaning, and laundry.
• Implement individual support plans and behaviour support strategies.
• Encourage independence, skill development, and community participation.
• Build positive and professional relationships with the participant and their support network.
• Maintain accurate documentation, progress notes, and incident reporting.
• Promote the participant's dignity, choice, safety, and wellbeing at all times.
• Respond appropriately to challenging situations while maintaining a calm and professional approach.

Essential Requirements

• Demonstrated experience supporting individuals with PTSD, complex mental health needs, and behaviours of concern.
• Experience working with verbal and physical aggression in a disability, mental health, or community services setting.
• Strong resilience and ability to remain calm under pressure.
• Understanding of trauma-informed care and person-centred support practices.
• Current NDIS Worker Screening Check (or willingness to obtain).
• Current First Aid and CPR Certificate.
• Valid Australian Driver's Licence and reliable vehicle.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.

Desirable

• Certificate III or IV in Individual Support, Disability, Mental Health, Community Services, or a related field.
• Previous experience working within a Supported Independent Living (SIL) environment.
• Experience implementing Positive Behaviour Support (PBS) strategies.
• Medication administration competency.

What We Offer

• Casual and Part-Time positions available.
• Competitive pay rates.
• 12% Superannuation.
• 5 weeks annual leave for eligible positions.
• Ongoing training, mentoring, and professional development.
• Supportive and collaborative team environment.
• Opportunities for career progression within a growing organisation.
• The opportunity to make a genuine impact in the lives of people living with disability.

How to Apply

If you are a dedicated and resilient support worker who is passionate about supporting people with disabilities to live fulfilling and independent lives, we encourage you to apply.

Please submit your resume outlining your relevant experience and suitability for the role.