Manager - Process Excellence

Manager - Process Excellence 

Department: Finance & Governance 

Division: Corporate Excellence 

Reference number: 13205 

Engagement type: Permanent

About AEMO

AEMO is Australia’s independent energy system and market operator and system planner. AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians.  Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector. 

About the role

Are you passionate about driving meaningful change and improving the way organisations work? As Manager, Process Excellence, you will lead AEMO's enterprise-wide approach to continuous improvement, helping shape more efficient, effective and customer-focused ways of working.

Leading a high-performing team, you'll partner with leaders across the business to identify opportunities, simplify processes and deliver impactful improvements that enhance performance, strengthen governance and create better outcomes for our people, stakeholders and the energy sector.

This is an exciting opportunity to influence enterprise-wide transformation at the heart of Australia's energy future.

What you will be doing

• ​​Lead AEMO's enterprise-wide Process Excellence function, driving continuous improvement and operational excellence.
• Partner with leaders across the business to identify opportunities, redesign processes and deliver impactful change.
• Champion process improvement frameworks, tools and best practices that enable smarter and more efficient ways of working.
• Use data, metrics and insights to measure performance, demonstrate value and inform business priorities.
• Lead and develop a high-performing team while building process improvement capability across the organisation.

What you will bring to the role

• Extensive experience leading process excellence, business improvement, transformation or operational excellence initiatives within a complex organisation.
• Proven ability to lead, coach and develop high-performing teams while embedding a culture of continuous improvement.
• Strong expertise in process mapping, business process management and improvement methodologies such as Lean, Six Sigma, Agile or similar.
• Demonstrated success partnering with and influencing senior stakeholders to drive change and deliver business outcomes.
• Strong analytical and problem-solving skills, with the ability to use data and insights to identify opportunities and measure impact.
• Relevant tertiary qualifications in business, engineering, technology, operations or a related discipline, with process improvement certifications highly regarded.

In return some of our benefits to you

• Flexible working: work from home, part time, job share, hybrid options, and additional leave options
• Professional development via projects, industry networks, job rotation, study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process 

At AEMO we are committed to creating a diverse and inclusive workforce. We welcome people of all backgrounds, including people with disabilities and neurodivergence and those who identify as Aboriginal and/or Torres Strait Islander. If you have any accessibility requirements to support you during the application or interview process, simply let us know by emailing us at ******@aemo.com.au