Head of Enterprise Applications

ComfortDelGro Australia (CDC) is one of Australia's largest transport operators, delivering essential passenger, patient and mobility services across metropolitan and regional communities. As part of the global ComfortDelGro Group, CDC is committed to safety, innovation and exceptional customer service, helping connect people and communities every day.
As Head of Enterprise Applications, you will own the strategic direction, performance and continuous improvement of CDC's enterprise application portfolio, including ERP, CRM, HRIS, Finance, Procurement, Asset Management, Workflow Automation and Reporting platforms.
Working closely with business leaders and technology teams, you will drive modernisation, integration and optimisation initiatives that improve business performance, enhance user experience and deliver measurable value.From automation and digitisation to application governance and vendor management, you'll play a critical role in helping CDC leverage technology to support its strategic objectives.
What You'll Be DoingStrategic Leadership & Technology RoadmapsDevelop and execute CDC's Enterprise Applications Strategy aligned to business priorities and the broader ComfortDelGro technology vision.Provide strategic advice to senior leaders on application investments, emerging technologies and innovation opportunities.Lead and develop a high-performing Enterprise Applications team.
Enterprise Application Portfolio ManagementOversee the full lifecycle of enterprise applications, from selection and implementation through to optimisation, upgrades and retirement.Drive the rationalisation, modernisation and integration of enterprise systems.Ensure applications remain reliable, scalable, secure and fit for purpose.
Business Engagement & TransformationPartner with stakeholders across the business to understand operational challenges and deliver technology solutions that create value.Translate business needs into effective application strategies and roadmaps.Lead change adoption initiatives to maximise user engagement and business outcomes.
Governance, Compliance & Vendor ManagementEstablish and maintain strong governance frameworks for enterprise applications.Ensure compliance with security, privacy and regulatory requirements.Manage strategic relationships with software vendors, implementation partners and service providers.
Automation & Process ImprovementDrive business process optimisation, automation and digital transformation initiatives.Identify opportunities to leverage workflow technologies, AI and emerging capabilities to improve efficiency and service delivery.Champion continuous improvement across systems, processes and customer experiences.
What Success Looks LikeA modern, integrated and high-performing enterprise application environment.Clear application strategy and technology roadmaps that support business goals.Strong user adoption and stakeholder satisfaction.Improved business processes through automation and digitisation.Effective governance, compliance and vendor management practices.Measurable business value delivered through enterprise technology investments.
About YouYou are a strategic technology leader with a strong track record of delivering enterprise application outcomes within complex organisations.
You'll bring experience across:Enterprise Applications leadershipERP, CRM, HRIS and Finance platformsApplication portfolio managementDigital transformation and business process improvementSystems integration and modernisationVendor and commercial managementGovernance, compliance and risk managementChange management and stakeholder engagementBuilding and leading high-performing teams
What You'll BringDegree in Information Technology, Computer Science, Business or a related disciplineExtensive experience leading enterprise application strategy and delivery in a complex environmentStrong business partnering and stakeholder management skillsA commercial mindset and customer-focused approachExperience driving automation, digitisation and continuous improvement initiativesThe ability to influence and engage senior leaders across both business and technology functions
Why Join CDC?This is a rare opportunity to lead a critical technology function within a large and growing organisation undergoing significant transformation. You'll have the opportunity to influence enterprise-wide outcomes, shape the future application landscape and deliver technology solutions that make a real impact on our people, customers and communities.Ready to lead CDC's next chapter of digital transformation? We'd love to hear from you.