Receptionist | Administrator

Queensland Office | 25 Hours Per Week | Onsite

Are you a highly organised, customer-focused professional who loves variety, enjoys helping people, great attention to detail, and takes pride in keeping things running smoothly?

At LEADER, we're looking for a friendly and proactive Receptionist | Administrator to become the operational backbone of our Queensland office. As the first point of contact for customers, partners, and visitors, you'll play a key role in delivering our legendary customer service while providing essential administrative support to multiple areas of the business.

If you're someone who enjoys creating order, staying one step ahead, and being the person, everyone can rely on, we'd love to hear from you.

About LEADER

LEADER is one of Australia's leading IT distributors, proudly supplying technology solutions to reseller partners across the country. Our success is built on our values of:

• Legendary Customer Service

• Accountability

• Respect for Everyone

• Positivity

We believe great people make all the difference, and we're committed to creating an environment where our team can thrive.

What You'll Be Doing

Reception & Customer Service

• Be the welcoming first point of contact for customers, suppliers, and visitors.

• Answer incoming calls and direct enquiries professionally and efficiently.

• Manage front-office operations and ensure the reception area is always professional and welcoming.

• Respond to customer and internal enquiries promptly and accurately.

Administration & Order Processing

• Process sales orders, invoices, credits, and related documentation accurately.

• Maintain customer records and administrative systems.

• Reconcile paperwork and assist with general administrative tasks.

• Support month-end administration and reporting activities.

Office Coordination

• Manage incoming and outgoing mail, couriers, and deliveries.

• Maintain office supplies, stationery, and consumables.

• Liaise with suppliers, service providers, and contractors when required.

• Help ensure the office remains organised, safe, and efficient.

Event Management

• Assist Product Managers and their Assistants with the coordination and delivery of Partner and LEADER vendor events.

• Coordinate event logistics, registrations, communications, venue requirements, and administrative support.

• Work with internal stakeholders and external vendors to ensure successful event execution.

• Support post-event administration and reporting activities.

What You'll Bring

We're looking for someone who:

• Has previous experience in reception, administration, customer service, or office support.

• Demonstrates excellent communication and interpersonal skills.

• Is highly organised with strong attention to detail.

• Can effectively manage multiple priorities and meet deadlines.

• Is confident using Microsoft Office applications and business systems.

• Enjoys working collaboratively and helping others succeed.

• Confident in answering the phone and greeting customers and vendors.

• Takes ownership of tasks and follows through to completion.

• Energetic, organised, communicates effectively

Why Join LEADER?

You'll be joining a supportive team where your contribution genuinely makes a difference. We offer:

• A positive and team-oriented culture.

• Opportunities to learn and develop new skills.

• Variety in your day and exposure to multiple areas of the business.

• The opportunity to contribute to exciting partner and vendor events.

• A workplace where initiative, accountability, and customer service excellence are recognised and valued.

Apply Now

If this sounds like the role you’ve been seeking, please click APPLY and submit your resume along with a cover letter outlining why you are the right candidate for this role.

You must be an Australian citizen or permanent resident to apply. LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality testing, an A Player Agreement, reference checks, and a thorough recruitment process.

Please complete your research: https://web.leadersystems.com.au/