Ecommerce and Digital Growth Specialist

Company Description Foodcare® is dedicated to supporting the long-term success and growth of the Australian food processing industry, a key contributor to the national economy. The company supplies over 5,000 product lines to more than 2,200 food processing sites across Australia. Foodcare® provides a wide range of essential products, from disposable gloves to metal-detectable pens, helping customers consolidate their purchasing with a single reliable supplier. With strong industry knowledge and a focus on operational efficiency, Foodcare® aims to make procurement simpler and more effective for food processors.
Role Description The Ecommerce and Digital Growth Specialist is a full-time, hybrid role based in Smeaton Grange, NSW, with flexibility for some work from home. This role is responsible for managing and optimising Foodcare®’s ecommerce platforms, including product listings, pricing, promotions, and digital merchandising. The specialist will monitor website performance and customer behaviour, analyse data to identify growth opportunities, and implement digital marketing initiatives to increase traffic, conversion, and online sales. Day-to-day tasks include coordinating online campaigns, improving user experience, maintaining accurate product information, and collaborating with sales and customer service teams to ensure a seamless online purchasing journey. The role also involves responding to ecommerce-related customer inquiries, testing new digital tools, and reporting on key performance metrics.
QualificationsStrong E-Commerce experience, including managing online product catalogues, promotions, and digital merchandising.Proven Analytical Skills for interpreting data, tracking KPIs, and identifying opportunities to improve traffic, conversion, and revenue.Customer Service orientation, with a focus on supporting online customers and resolving ecommerce-related inquiries promptly.Effective Communication skills for collaborating with internal teams and clearly presenting digital performance insights.Sales awareness and the ability to align ecommerce initiatives with broader commercial goals.Experience with ecommerce platforms (e.g., Shopify, Magento, or similar) and web analytics tools (e.g., Google Analytics).Basic understanding of digital marketing channels, such as SEO, SEM, email marketing, and social media.Strong organisational skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment.Relevant qualification in marketing, business, ecommerce, or a related field is preferred.
Join Foodcare and help keep Australia’s food industry moving. You’ll be part of an Australian-owned team solving real problems for food producers, combining dependable service, specialist expertise and high standards in an industry that matters every day. If you think you'd be a perfect fit for the role, then apply today.