Integrated Family Support Services Case Manager

Integrated Family Support Services (IFSS) Case Manager

• Fixed Term Parental Leave Contract – until end of Feb 2027
• Full-time position – Monday to Friday
• $58.51p/h + salary packaging + super
• 5 Weeks Annual Leave per annum (pro rata)
• A friendly, supportive, professional development work environment

Hobart City Mission (HCM) walks alongside people in Southern Tasmania, connecting them to the supports they need to live the life they choose.

IFSS program provides outreach support to enhance parenting skills and improve the wellbeing and safety of children. This is a voluntary service and referrals may come through from other services or directly from parents or guardians wishing to access extra support.

We are looking for a dynamic and professional ‘people person’ to join our IFSS team as a Case Manager. Working within a supportive team, you will be responsible for managing, monitoring and prioritising families on your caseload.

About the role:

• Support clients with self-improvement, building resilience and developing life skills.
• Assess the family function, parenting capacity and the developmental levels of infants, children and adolescents
• Ensure children are safe and levels of risk are being monitored
• Refer families to appropriate services as needed
• Support families in meeting their identified goals

About you: 

• Degree or Diploma in Social Work or similar field with 3-5 years relevant experience 
• Demonstrated ability to work with family, children and teens of all ages, with an understanding of child and adolescent development
• Experience working with individuals experiencing homelessness, family violence, alcohol and other drugs, mental health issues, child development/milestones
• Understanding of trauma-informed practice
• A calm and reassuring manner that enhances a safe environment 
• Excellent listening skills with ability to quickly assess and respond to risks 

HCM actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQIA+, people living with disability, and people with lived experience relevant to the communities we work alongside. We recognise the value that diversity and lived experience brings in strengthening our services, our culture and our decision making. If you require support or adjustments during the recruitment process, please reach out.

Applications must include a cover letter and resume outlining your suitability for the role. More information can be found in the Position Description on our website – head to Your Local Charity > Work with Us. Applications can be made via Seek or by emailing  *******@hobartcitymission.org.au and clearly marked IFSS Case Manager.

The successful applicant must have a valid drivers licence, National Police Certificate (no older than 6 months) and a current Working with Vulnerable People Registration (employment category).

If you have any further questions about the role or the recruitment process, please call Sophie or Hanna on 03 6215 4***.  

Applications close Monday 24th August 2026 at 10am.