Clinic Coordinator

Location: BundallPosition: Full-timeRenumeration: $70,000 - $80,000
The RoleWe are seeking a highly organised, meticulous, and experienced Clinic Coordinator to join our growing team. This role suits someone who thrives on being across every detail, takes genuine ownership of their work, and enjoys keeping a busy clinic running smoothly behind the scenes as well as out front. You'll be the engine room of our Bundall clinic - the first point of contact for patients and the person who keeps our admin team, schedules, supplies, and daily operations on track.
From the first phone call to the moment a patient leaves, and from rostering to reordering stock, you'll ensure everything runs like clockwork. We are a values-driven team that believes in supporting one another, maintaining high standards, and creating a positive and respectful workplace. We are looking for someone who aligns with these values, is not afraid to take initiative and genuinely doesn't miss a beat.The role is based at our Bundall clinic (our HQ), with regular coordination of our Tweed Heads location. Flexibility, sharp attention to detail, and a proactive attitude are essential as we continue to grow.
What You'll Be DoingYou'll be the engine room of our Bundall clinic - running reception, keeping the admin team and nurses' schedule coordinated and ensuring supplies, equipment, and day-to-day operations never miss a beat. You'll be trusted to take ownership of the details that keep the clinic professional and patient-focused and to spot where systems or processes can run better. This is a hands-on, high-trust role that will grow in scope as our clinics do.
Your Day To DayWelcoming patients and managing bookings, check-ins, and paymentsCoordinating the nurses' and admin team's schedules to keep the clinic running smoothlyOverseeing KPIs and tasks for clinic staffOrdering supplies and coordinating equipment maintenanceSupporting the wider team with timesheets, meetings and training needs
What We're Looking ForMinimum 2 years' experience in a medical clinic coordination role, practice manager or similarMeticulous and highly organisedA strong commitment to professionalism, integrity, and accountabilityExceptional customer service skills: you're friendly, empathetic, and professionalProven ability to juggle competing priorities, stay calm under pressure and adapt to change in a busy environmentComfortable coordinating and supporting a small admin team to keep on top of shared goalsTech-savvy with confidence troubleshooting everyday tech issues and picking up new systems quicklyOwn transport, as travel between Bundall and Tweed Heads may be required on the rare occasion
Why Join Us?Supportive, respectful, and professional team cultureMonthly team lunchesBe part of a women-owned and led businessWork in a clinic that genuinely values patient care and experienceOpportunities for growth as our clinics expandRewarding role - you are helping not only our clients but our team
About UsEar Cleaning Clinic is an expert ear care service focused on gentle microsuction ear wax removal and ear health support. We pride ourselves on delivering an exceptional patient experience in a warm, friendly, and professional environment. Our team values collaboration, integrity, and high standards of care.
How to ApplyIf you feel aligned with our values and believe you would be a great fit for this role, please submit your resume and a cover letter or apply via SEEK. Please ensure your documents are uploaded as PDFs and include why you believe you are the best fit for this role. Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.