Retail Sales Assistants

Be part of the founding team at Ecosa's brand new Sydney flagship store in Alexandria! We're looking for passionate, people-first Retail Team Members to help our customers discover better sleep and bring the Ecosa ‘wow’ experience to life in store.

Why You'll Love This Role

•      Ground-floor opportunity be a founding member of our brand new Alexandria flagship store

•      Join an award-winning, B Corp certified Australian sleep brand that's growing fast

•      Genuine career pathways, ongoing training and a generous team product discount

What You'll Do

• Deliver a genuine 'wow' customer experience building connections and understanding what each customer needs

• Drive sales through strong product knowledge, confident recommendations, and upselling where it fits

• Maintain visual merchandising and store presentation to the highest Ecosa standard

• Support the team with stock replenishment, inventory checks, and day-to-day operational tasks

• Follow all POS, cash handling, and safety procedures accurately and consistently

• Contribute positively to team culture showing up, backing your teammates, and bringing energy to every shift

• Take ownership of your own growth completing training modules and acting on feedback

What We're Looking For

• A natural people-person with a genuine passion for customer service

• Sales confidence comfortable engaging customers and driving results

• Enthusiasm for the Ecosa brand and a curiosity to learn our product range inside out

• Reliable, accountable and a genuine team contributor

• Comfortable in a fast-paced retail environment with strong attention to detail

• Previous retail or customer-facing experience is essential

• 1+ years of retail or customer service experience is preferred

• Must be 18+ years of age to be considered for this retail position

• Must have Australian work rights to be eligible for this position

• Must be available to work weekends for this casual position

About Ecosa

Ecosa is a fast-growing, award-winning Australian sleep company on a mission to help everyone live well slept. What started in 2015 as two brothers and a mattress-in-a-box has grown into a holistic sleep solutions brand loved by customers across Australia, New Zealand, Hong Kong, the USA and Canada. We design ergonomic mattresses, pillows, bedding and furniture that feel good and do good as a proudly B Corp certified business, sustainability is baked into everything we make and we are committed to building teams that are empowered, engaged, and aligned to our purpose.