Communications and Engagement Specialist

Are you a creative communicator who knows how to make content cut through?

Do you love turning complex ideas into powerful stories, designing campaigns that spark action, and using social media to connect with people in ways that feel relevant, timely and human?

Sydney North Health Network is looking for a Communications and Engagement Specialist to help shape how we show up, tell our story and engage with diverse audiences across the community health landscape.

This is an exciting role for someone who brings together strategic thinking, sharp writing, digital confidence, visual creativity and a strong instinct for what makes people stop, read, watch, click, share or act.

Why this role matters

At Sydney North Health Network, we work to improve access to care, connect a fragmented health system and support people to receive the right care, in the right place, at the right time. Great communication is central to that work.

In this role, you will help bring our purpose, programs and impact to life, finding the human stories behind our work, shaping clear and compelling messages, and creating campaigns that build awareness, influence behaviour and strengthen engagement with health professionals, community members, government, partners and the broader public.

What you’ll do

You’ll take ownership in a creative, fast-moving and meaningful portfolio, driving key activities:

• Leading engaging social media content that is timely, visual, audience-focused and designed to cut through.
• Planning and delivering strategic communication campaigns that build awareness, shift understanding and drive action.
• Finding and shaping stories that show the real-world impact of our work — from community voices and health professional experiences to program outcomes and system change.
• Creating high-quality content across media releases, newsletters, website copy, case studies, reports, presentations, stakeholder updates and campaign materials.
• Turning complex health information into clear, accessible and engaging content for different audiences and channels.
• Developing campaign assets, social tiles, infographics, presentations and other visual materials that are polished, on-brand and compelling.
• Using insights, analytics and audience feedback to refine content and improve engagement.
• Working across teams to uncover opportunities, promote impact and support organisational priorities.
• Building trusted relationships with internal teams, partners, media and stakeholders.

About you

You are a natural storyteller with strong digital instincts and a creative eye.

You understand that great communication is more than putting information out, it is about knowing your audience, finding the right angle, shaping the message and choosing the channel that will make the greatest impact.

You will bring:

• Exceptional writing, editing and storytelling skills across digital, print, media and stakeholder channels.
• Strong experience creating social media content that engages audiences and reflects brand, purpose and personality.
• Proven ability to plan and deliver communication campaigns from idea through to execution and evaluation.
• A creative eye for design, visual storytelling, layout, accessibility and brand consistency.
• Confidence using digital platforms, websites, email marketing tools, Canva, Microsoft Office, WordPress and content creation tools.
• The ability to translate complex health information into simple, compelling and audience-friendly messages.
• Curiosity, creativity and confidence to try new approaches, test ideas and challenge the norm.
• Strong relationship-building skills and the ability to work with people across different teams, sectors and communities.
• A proactive, organised and adaptable style, with the ability to manage multiple priorities in a fast-moving environment.
• A genuine interest in healthcare, equity and communication that helps people access the care they need.

Experience in health, public health, community services, government or the not-for-profit sector would be highly regarded — but more important is your ability to create communication that connects, influences and inspires.

Why join us?

This is an opportunity to join a purpose-driven organisation working at the centre of community health in Northern Sydney.

You’ll be part of a collaborative, energetic and values-led team with the opportunity to shape campaigns, grow our digital presence, tell meaningful stories and bring important health initiatives to life.

A position description is attached.