Retail Shop Manager – ParaQuad Op Shop (Cannington)

Retail Shop Manager

Full Time | New Store Opening Soon

ParaQuad Industries is a not-for-profit social enterprise creating meaningful employment opportunities for people with disability through our Op Shops and recycling operations. We are excited to be opening a new Op Shop in Cannington and are seeking an experienced, retail-savvy Shop Manager to lead the store from launch through to long-term success.

About the Role

As Shop Manager, you will be responsible for the day-to-day operations of the Op Shop, leading a diverse team that includes people with disability, volunteers, and retail staff. You will balance strong commercial outcomes with social impact.

Key Responsibilities

• Lead and manage all retail operations, including sales, merchandising, stock control, and visual presentation

• Supervise, support, and develop staff and supported employees in an inclusive environment

• Drive sales performance and achieve budget and KPI targets

• Maintain high standards of customer service and community engagement

• Ensure WHS, cash handling, and compliance requirements are met

• Contribute to the growth and sustainability of ParaQuad’s social enterprise mission

About You

• Proven retail management experience (Op Shop experience highly regarded)

• Strong leadership skills with the ability to coach and support a diverse workforce

• Commercially minded with a passion for customer experience

• Organised, hands-on, and confident in a fast-paced retail environment

• Values-driven and committed to inclusion and community impact

• Hold (or willing to obtain) a current NDIS check

What We Offer

• Salary Sacrifice up to $18200, increasing your take home pay

• The opportunity to lead a brand-new store from opening

• A values-based organisation making real community impact

• Supportive team environment

• Ongoing professional development

Apply now and help us create inclusive employment while delivering a great retail experience.