Content Officer, Social Media | Full-time Temporary with a Possibility of Permanency

Closes: 27 August 2026

Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 31114
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 14 August 2026
Contact Officer: Joni Wanless on Joni.Wanless@act.gov.au or (02) 6205 8206

Details: If you love social media and are ready for the next step in your communications career, this role could be for you!

We’re looking for a confident, organised and content-savvy digital communicator to join the ACT Government’s central social media team. You’ll help shape the voice of government across priority social media channels, delivering content that cuts through, informs the community, and reflects what matters to Canberrans.

This isn’t just about likes and shares – it’s about connecting with the community and sharing news and information from the ACT Government. You’ll work within a small team to manage content, generate fresh ideas, and work across both organic and paid content. You’ll also collaborate with colleagues from across government and contribute to key initiatives and campaigns.

This ASO5 role is part of the Chief Minister, Treasury and Economic Development Directorate (CMTEDD) and will also contribute to the Our Canberra and Media and PR teams.

What you’ll do

• Develop, create and publish engaging content for ACT Government social media channels
• Plan, deliver and report on paid campaigns using Meta Business Suite and LinkedIn tools
• Monitor social media channels and prepare responses to community enquiries
• Pitch ideas, respond to current trends, and bring creativity to government messages
• Collaborate with stakeholders, directorates and communications teams across government
• Monitor content performance and community feedback to help shape future strategy
• Support emergency communications when required through the Public Information Coordination Centre (PICC)

What you’ll bring

• Knowledge of contemporary communications and social media practices
• Experience managing professional social media accounts, from content production to community management
• The ability to translate complex information into accessible and engaging written content
• Familiarity with paid campaign tools, analytics and reporting (Meta, LinkedIn, Sprout, Canva, etc.)
• Confidence managing deadlines and juggling priorities in a fast-paced environment
• Alignment with ACT Public Service values – respect, integrity, collaboration and innovation

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

• Relevant tertiary education qualifications such as in Communications, Journalism, Media Studies, Public Relations or Marketing is desirable.
• A current driver licence is desirable.
• This position does not require a pre-employment medical.
• This position does not require a Working with Vulnerable People Check.

Note: This is a temporary position available immediately for a period of six months with the possibility of extension up to 12 months and/or permanency.

A merit pool may be established from this selection process and may be used to fill future identical vacancies over the next six months.

This position is based in workplace designed for activity-based working (ABW).

Under ABW arrangements, officers will not have a designated workstation/desk. The role includes days within the office and home environment.

How to Apply: Please submit:

• A two-page pitch outlining your suitability for the role with reference to the Professional/Technical Skills and Behavioural Capabilities outlined in the Position Description
• Your Curriculum Vitae including contact details for two referees

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available immediately for a period of six months with the possibility of extension up to 12 months and/or permanency.