National Account Manager - Grocery

About us
Key Pharmaceuticals is a dynamic, profit-for-purpose business dedicated to developing and marketing high-quality, evidence-based consumer health products that are accessible to all Australians. We’re one of the leading independent, Australian-owned and based consumer health companies with a strong track record of consistent growth. As we build on our heritage, we’re looking to grow and evolve our business with smart, innovative initiatives and fulfil our purpose of improving people's lives through trusted self care products.
The Role
In this highly visible role, you’ll be responsible for managing and growing key customer relationships while driving both top-line performance and profitability. You’ll partner closely with internal teams and external stakeholders to strengthen our market presence and deliver win-win outcomes for both our business and our customers. You will:
Take full ownership of Metcash, Emerging and Export accounts, delivering profitable sales growthManage customer P&L performance, ensuring revenue and margin targets are achieved Build strong, collaborative partnerships so customers see us as their partner of choice in category growthDrive brand visibility, ranging, and distribution across in-store and online channelsPlan and execute promotional strategies, evaluating performance through ROI, uplift and market dynamicsLead key initiatives including range reviews, tenders, and new product launchesPartner with Marketing, Supply Chain, Finance, and Category teams to deliver aligned, effective outcomesEnsure accurate forecasting and demand planning for base, promotional, and NPD activityProvide insights and performance analysis to support ongoing commercial decision-making
About You
You’re a relationship-driven and commercially minded professional who thrives in a fast-paced OTC or FMCG environment. You’re confident owning conversations at a senior level and balancing strategic thinking with hands-on execution. You’ll bring:
5+ years’ experience in a Key or National Account Management role within FMCG or OTCStrong commercial and financial acumen, including P&L ownership and trade investment analysisA proven ability to build trusted, long-term customer relationshipsStrong negotiation skills, with a track record of achieving mutually beneficial outcomesA sharp focus on execution excellence across retail environmentsThe ability to interpret data and translate insights into actionable strategiesExcellent communication and stakeholder management skillsA highly organised and adaptable approach, with the ability to manage competing priorities
Why Join Us?
Own high-profile national accounts and make a visible impactWork in a collaborative, cross-functional environmentExtra Perks: Enjoy unique benefits like volunteer leave, Birthday Leave, and flexible working to support the way you work best.Contribute to the growth of a well-regarded healthcare portfolio Be part of a business that values partnership, performance, and continuous improvement