Medical Receptionist

We are seeking Medical Receptionist to join our expanding team.  Medical Receptionist experience is preferred but more importantly we prefer a “can do” attitude.  

We have a wonderful team who all work very well together so finding the right personality to fit the team is more important than finding someone who meets all the essential and desirable criteria.  Full training will be provided to the successful applicant.

We are a very busy surgical practice with a focus on providing the best possible care for our patients. We have 7 surgeons, a practice manager and reception/secretarial staff.  This will be a full-time position, although part time employment will be considered.

We seek someone who is a team player and can demonstrate a high level of professionalism, efficiency, and reliability.  You need to demonstrate excellent time management and organisational skills, high level of communication and interpersonal skills and exercise a high attention to detail. We seek a fast learner who has great retention of information and strong computer skills. We see a diverse range of patients and a non-judgemental, open-minded attitude is essential.  The work is interesting and busy. As a member of our practice, you will become one of the key faces of our practice.  You will have a warm and caring nature and not be phased by the variety of work.

Essential criteria:

Exceptional customer service skills.

The ability to maintain a calm and cheerful disposition in a busy environment whilst managing various responsibilities and deadlines.

Excellent written and verbal communication skills

The ability to demonstrate a high level of computer literacy.

Strong time management and organisational skills with a strong focus on attention to detail and accuracy.

The ability to multi-task and work under pressure with a proven record to follow directions closely and accurately.

A commitment to teamwork, honesty, and integrity.

Understanding of Confidentiality and Privacy Policies related to the health industry.

Desirable:

Experience with Genie medical software

Experience with Medicare, DVA, Worker’s Compensation and Private Health Fund billing

Knowledge of Medicare Benefits Schedule

Basic knowledge of medical terminology

A brief description of your duties may include:

Greeting of patients on arrival

Confirming and updating patient information

Invoicing and receipting of consultations 

Booking patients for procedures

Receiving and conveying messages verbally, electronically and written

Liaising with patients and their families, GPs and other health professionals and their staff as required

Scanning and electronic filing of correspondence

Organising post-op appointments

Collecting and processing incoming and outgoing mail.

Other general office duties as delegated by the Practice Manager within the scope of your role and responsibilities.

Tell us why you will be great for this position. Please email all applications to The Practice Manager at ••••@bdss.com.au including at least two employment-based references.