Pastoral Care Coordinator

_{24th August, 2026}

Join a supportive, friendly team in a purpose-led not-for-profit organisation where meaningful work, strong relationships and a caring culture come together to make a real difference.
  
Southern Cross Care Queensland (SCCQ) has an exciting opportunity for a part-time Pastoral Care Coordinator to join our team and provide professional, pastoral, and administrative support to the Head of Mission and Pastoral Services, contributing to the effective delivery of mission and pastoral care initiatives across Southern Cross Care Queensland. 

  
Why work with us

At the heart of everything we do is our Known & Loved culture program. It enables us to build genuine connections with each other and with the residents, clients, families and communities we serve. We’re committed to ensuring our people feel genuinely known, supported and valued, so they can bring their best to the important work they do every day. 

When you join Southern Cross Care, you can expect:

• Rewarding part-time role working 30.4 hours/fortnight
• Competitive salary package + benefit of NFP salary sacrifice options
• Supportive, purpose-driven organisation with great staff culture
• Ongoing individualised training and mentoring programs
• Employee Assistance Program for employees and their families
• Convenient central Upper Mt Gravatt location

  
About the role

Acting as a secondary point of contact in the absence of the Head of Mission and Pastoral Services, the role supports leadership continuity and succession development. The Pastoral Care Coordinator delivers emotional, spiritual, and meaningful pastoral care services, promoting a person-centred approach that enhances the wellbeing, dignity, and quality of life of residents, clients, and their families.

Key priorities include:

• Assisting in the development, review and implementation of policies, guidelines, processes and procedures relevant to the Pastoral Team.
• Providing additional support to the Pastoral Team as required to strengthen service delivery and team effectiveness.
• Supporting the ongoing development of liturgical templates, prayer resources, newsletter reflections and other materials that enhance pastoral and mission-related services.
• Assisting with the coordination and facilitation of team meetings, workshops and seminars as required.
• Establishing and maintaining effective communication and relationships with residents and staff.
• Participating in case conferences and liaising with other team members.
• Having oversite of the spiritual, pastoral, and ethical issues of the Homes.
• Maintaining a positive and prayerful approach to work and life issues.
• Embracing the philosophy of spiritual and pastoral care and believing in the value and dignity of the people in our care.
• Carrying out necessary planning, assessment documentation and reporting.  

  
What will you bring to the role? 

• Diploma or higher from an accredited Pastoral Care or theological Academy (Desired)
• Well-developed organisational and time management skills.
• Excellent verbal and written communication skills.
• Ability to maintain accurate documentation, records, and reports.
• Experience working in aged care, healthcare, community services, or a faith-based organisation (desirable but not essential).
• Competency in Microsoft Office applications.
• Strong teamwork skills with the ability to collaborate effectively within multidisciplinary care teams.

  
Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. That’s why we developed our You Matter employee benefits program which brings together the support available to you when you join Southern Cross Care, including: Not-for-profit salary packaging benefits, Flexible work arrangements, Mental health and first aid training, Career pathways, bursaries and traineeships, Recognition programs and service awards. 


How can you apply? 

If you have the skills and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care's recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status. #S-DNI

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.