Principal Solution EngineerHybrid

About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆 

But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire. 

Your Role

The Reimagine Principal Solution Engineer is accountable for end-to-end solution ownership within the Reimagine Program, translating business strategy, product direction and partner requirements into scalable, secure and AI-enabled technology solutions that deliver measurable member, partner and commercial value. 

The role provides senior engineering leadership across architecture, quality, delivery performance, platform reuse and technology risk, while lifting capability across the wider engineering community and strengthening technical ownership closer to where work happens. 

• Own the technical solution across design, implementation, operational readiness and continuous improvement. 
• Ensure solutions are scalable, resilient, secure and aligned to business, member, partner and commercial outcomes. 
• Reduce hand-offs and strengthen decision quality by providing clear technical ownership within the squad. 
• Design modular, API-first and reusable solutions that reduce duplication and improve platform leverage across squads. 
• Contribute patterns, standards and reusable assets that improve speed, quality and consistency of delivery. 
• Apply systems thinking across architecture, squads, partners, data, AI and platforms. 
• Use AI-assisted ways of working and automation responsibly to improve speed, quality, knowledge capture and team productivity. 
• Redesign workflows to use automation intelligently within agreed governance, quality and risk guardrails. 
• Promote data-driven engineering and experimentation practices where they improve outcomes. 
• Improve speed-to-value, technology health, quality and release confidence. 
• Embed observability, testing, resilience and security by design across solution delivery. 
• Make explicit trade-offs between cost, speed, value, quality, risk and long-term sustainability. 
• Shape product, technology and prioritisation decisions early using evidence, technical judgement and influence. 
• Design and govern integrations across internal and external systems, including partner environments where relevant. 
• Direct and quality-assure work delivered through vendors, delivery partners or lower-cost delivery models while maintaining Flybuys accountability for standards and outcomes. 
• Mentor engineers, lift engineering standards and contribute to capability beyond the immediate squad. 
• Create reusable assets, strengthen engineering practices and support the transition to future-state ways of working. 

Your Experience

• Extensive experience in software engineering and solution design across complex, scalable digital environments. 
• Experience leading engineering or cross-functional delivery in product- or value-oriented teams. 
• Demonstrated experience making architectural and delivery trade-offs in environments balancing speed, quality, security and cost. 
• Experience with cloud-native or modern engineering practices including CI/CD, observability, APIs and modern quality practices. 
• Experience applying AI-assisted engineering, automation or data-driven delivery approaches in a practical and governed way is strongly preferred. 
• Experience with partner integration, managed services or complex ecosystem dependencies is highly desirable. 
• End-to-end solution design and ownership 
• Strategic and systems thinking across platforms and ecosystems 
• Full stack engineering capability 
• Influencing and decision-shaping across cross-functional stakeholders 
• Balancing cost, speed, quality, value and risk trade-offs 
• Designing reusable, scalable and modular architectures 
• AI and automation application in delivery environments 
• Change leadership in ambiguous or transitional settings 
• Coaching, mentoring and engineering capability uplift 
• Curious, pragmatic and future-focused 
• Inclusive and collaborative 
• Comfortable challenging respectfully 
• Balances ambition with governance and risk awareness 
• Outcome-oriented and commercially aware 

Your Benefits!

We offer our valued team members a stack of exclusive benefits! To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise 

Be You, With Us. Apply today!

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.