Reception

About the role

Quest Bendigo Central is seeking an enthusiastic Front Office Receptionist to join the team on a full-time and part-time basis, working 5 days a week (or less for part-time) across both Quest properties in Bendigo. The successful candidate will be responsible for all areas of Front Office Reception.

Key responsibilities

• Responding to accommodation enquiries and processing reservations
• Performing check-ins and check-outs
• Maintaining accurate guest accounts and guest history
• Delivering a high level of professional customer service
• Ensuring all aspects of front office/reception run smoothly

About you

• Passion for providing friendly, personalised customer service
• Excellent communication and time management skills
• High level of attention to detail
• Enjoy working both autonomously and in a team environment
• A genuine interest in a career within the hospitality industry
• Hotel Reception experience desirable but not essential
• Previous front office/reception experience preferred, ideally in a hospitality/travel/tourism environment
• Experience with sales and industry qualifications highly regarded
• Flexible and available 7 days a week, working on a rotating roster which includes weekends and public holidays
• Right to work in Australia

About us

Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia. Quest Bendigo Central is a well appointed and 4.5 Star rated 60 apartment Quest Apartment Hotel, comprising studio, one, two bedroom and three bedroom apartments and located just a short walk from the CBD of Bendigo.