Tech Business Analyst - Enterprise Apps & Technology

Permanent | National Australian Brand | Modern Product & Delivery Environment

If you’re a BA who loves owning the problem end‑to‑end, not just writing requirements, but shaping solutions, supporting delivery, and making sure releases land cleanly, this role will tick those boxes nicely.

This major Australian organisation is modernising its technology ecosystem, and we’re looking for a Technology savvy Business Analyst who brings structure, clarity, and delivery discipline across multiple product domains.

You’ll work across Technology teams, Product teams, Engineering teams, and Business SMEs, and play a key role in uplifting the business analysis capability and practices. You’ll join an existing team of Business Analysts to benefit from some knowledge transfer, and will support a hands-on leader who guides this team towards success.

If you enjoy being the connective tissue between technology and the business in a BA capacity, you’ll thrive here!

What you’ll be doing:

Requirements & Discovery

• Lead interviews, workshops, and discovery sessions across multiple business units.

• Analyse current‑state processes and identify improvement opportunities.

• Produce high‑quality artefacts, user stories, acceptance criteria, process flows, wireframes, data mapping.

• Break down features into clear, dev‑ready stories.

Solution Design & Technical Analysis

• Work with Engineering and Architecture teams to validate feasibility.

• Document functional specs, data flows, integration requirements, and API‑related artefacts.

• Support API design discussions by capturing business rules and data contracts.

Delivery Execution & Quality Assurance

• Facilitate sprint ceremonies and drive alignment across squads.

• Own delivery reporting, risks, and quality metrics.

• Ensure UAT readiness and manage defect triage.

• Maintain end‑to‑end traceability across delivery stages.

Stakeholder Engagement & Communication

• Build strong relationships across a national stakeholder base.

• Translate technical concepts into business language (and vice versa).

• Support pipeline planning and capacity discussions with the Head of Delivery.

What you bring:

• Proven experience working as a Business Analyst in an Enterprise level technology delivery environment.

• Deep proficiency in requirements documentation and backlog management.

• Solid understanding of SDLC, APIs, integrations, and data flows.

• Confident stakeholder engagement across business and technical audiences.

• Experience with Jira, Confluence, or similar tooling.

• Tertiary qualifications or BA/Agile certifications (IIBA, CBAP, CCBA, CSPO, PSM) are a bonus.