Administration Support Officer

Administration Support Officer

Support Office | Pakenham VIC | Full-time

Ready to take the next step in your administration career?

Help keep our purpose-driven organisation connected, organised, and moving forward.

As our Administration Support Officer, you won’t just be ticking boxes—you will be the operational glue for our leadership teams. No two days are the same in this diverse role. You will gain valuable exposure to senior leaders and organisation-wide initiatives, stepping up to ensure our priorities stay on track, decisions are well-informed, and our teams are aligned.

Why This Role Matters

You will be at the heart of the organisation, helping leaders, teams, and systems work together seamlessly. You will play a pivotal role in:

• Enabling Decisions: Coordinating the right information and resources so our leaders can act with confidence.
• Driving Accountability: Tracking actions, managing follow-ups, and ensuring clear communication across departments.
• Owning the Process: Maintaining, streamlining, and improving our office systems, processes, and compliance practices.
• Supporting Strategy: Helping leaders juggle competing priorities so they can deliver key organisational outcomes.

This is a varied, highly trusted position perfect for someone looking to build on their existing administrative experience. It requires exceptional organisational skills, sound judgement, and a proactive approach to problem-solving.

Key Responsibilities

You will take ownership of a broad range of critical activities, including:

• Executive & Leadership Support: Assisting with schedule management, meeting preparation, and priority tracking.
• Office Coordination: Ensuring the smooth day-to-day operations of our Pakenham support office.
• Systems & Data Management: Acting as a key user and administrator for our internal systems.
• Contract & Record Administration: Maintaining accurate, compliant, and highly organised records.
• Project Coordination: Supporting the rollout and tracking of organisation-wide initiatives.
• Stakeholder Engagement: Acting as a professional, reliable point of contact for internal and external partners.

What You Will Bring

You are a highly organised, solutions-focused professional who has moved past the basics and enjoys bringing structure to complexity. You know how to manage competing priorities and take pride in supporting a wider team to succeed.

Your skills and experience include:

• Proven Experience: 2–4 years of demonstrated experience in an administrative, team coordination, or executive support role.
• Exceptional Organisation: Outstanding time-management skills with the ability to work independently and juggle multiple tasks.
• Tech-Savvy: Advanced capability with Microsoft 365, with strong working knowledge of SharePoint.
• Proactive Problem Solving: Strong analytical and critical thinking skills, with the initiative to spot a problem and propose a solution.
• Communication: Excellent written and verbal communication skills, paired with a talent for building collaborative relationships.
• Trust & Discretion: A high level of professionalism and the emotional intelligence to handle confidential information appropriately.

At Outlook, you will find more than a job. You will join a purpose driven organisation with a vision of “an inclusive society for all”.

We offer:

• A values-led culture where people are supported, respected and encouraged to contribute ideas
• Meaningful work that creates lasting social and environmental impact
• The opportunity to work closely with senior leaders and gain broad organisational exposure
• Health and wellbeing initiatives to support you both inside and outside of work
• Generous salary packaging benefits to help maximise your take-home pay
• Ongoing opportunities for professional growth and development

How to Apply

Ready to make an impact? We would love to hear from you!

Apply online or send your resume and cover letter through to recruitment@outlookaust.org.au