NDIS Funding & Billing Coordinator

This is not a Plan Management role. Instead, we're seeking someone with strong NDIS funding, billing and invoice management experience who can apply their expertise to support our national operations, provide day-to-day oversight of our non-clinical administration team, and help ensure the accurate and efficient management of funding and billing across the organisation. 

While the majority of our services are delivered under the NDIS, this role will also provide oversight and support across other funding streams, including private, Medicare and aged care. You'll play a key role in ensuring our funding, billing and invoicing processes remain accurate, compliant and scalable as Connect2Care continues to grow. 

Key responsibilities include:

• Provide day-to-day oversight and support to our administration team in relation to NDIS funding management and invoicing. 
  
• Oversee daily invoicing to ensure accuracy and compliance with the NDIS Pricing Arrangements and Price Limits. 
  
• Develop and improve internal processes relating to NDIS billing, funding management and administration. 
  
• Support clinicians and administration staff with NDIS funding queries. 
  
• Investigate and resolve rejected claims, payment issues and invoicing discrepancies. 
  
• Manage outstanding invoices and support accounts receivable activities. 
  
• Build strong relationships with participants, plan managers, support coordinators and internal stakeholders. 
  
• Develop and maintain knowledge of additional funding and billing streams, including private clients, Medicare, aged care and other funding models, to support the broader needs of the organisation
  

We're looking for someone who understands the NDIS inside and out.