Consumer Lived Experience Worker

Company description:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Job description:

Northern Health are seeking applications from motivated and suitably experienced Consumer Lived Experience Worker to join Ward 7 at Epping Hospital

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About Mental Health Division:

Northern Health is the third largest mental health service in Victoria Northern.

Within the Mental Health Division, we pride ourselves on providing high quality mental health services to people living in the northern regions of Melbourne, and work in a collaborative way with consumers and carers based on recovery principles.

We aim to provide strong clinical leadership to support all staff in the provision of professional treatment and care by our integrated community teams, inpatient, and residential services.

About Northern Psychiatric Unit:

Ward 7 (Women's mental health unit) focuses on providing support by a multidisciplinary team and aims to care for people in an acute phase of mental ill-health and support them to transition home with appropriate community based support.

The unit provides mental health services to females experiencing mental ill health requiring assessment, treatment, care and coordination services within an integrated model.

The team utilises a recovery focused, bio-psychosocial service delivery framework which includes peer support. The team focuses on working alongside consumers, carers, and other clinical and support services.

The Role:

An exciting opportunity exists for an enthusiastic Consumer Peer Support Worker to join the team at Northern Health.

We have a position currently available at our Ward 7 (Women's Ward) and we would love to have you join us as we strive to improve the support we provide to our consumers and expand our lived experience workforce.

To be successful in this role you will have:

• A personal lived experience of mental health challenges and accessing mental health services (ideally within public mental health services)
• A relevant understanding of public mental health services and the mental health system
• Be willing and able to mutually support consumers in their own recovery, empowering them to take positive steps towards their own wellbeing by sharing your lived experience
• Be a team player who is collaborative and motivated to work within a holistic multidisciplinary team
• Well-developed communication, organisation, time management and computer skills

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please contact Llewela Taylor on 0488322*** or refer to the Position Description for more detials on the role.

Applications close Tuesday 1 September 2026

We offer:

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

• Health and Wellbeing programs, including our ‘Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• State of the art facilities and campus partnerships
• A commitment to ongoing professional development through our ‘Learning Labs'
• Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.