Sales Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About The Role

Reporting to the Director of Sales, the Sales Manager plays a key role in driving revenue and maximizing sales opportunities for Four Seasons Hotel Sydney across assigned market segments.

This position is responsible for developing new business, maintaining key client relationships, and executing strategic sales initiatives that support the hotel’s overall commercial objectives.

Key Responsibilities

Drive corporate and group sales production in line with hotel revenue objectivesDevelop and manage relationships with corporate accounts, event planners and industry partnersIdentify new business opportunities and actively grow market share within assigned segmentsExecute sales activities aligned with the hotel’s Marketing Plan and commercial strategyConduct sales calls, client meetings, site inspections, trade shows, and networking eventsCollaborate closely with Revenue Management, Marketing, and Reservations teams to optimize business mix and performanceSupport group lead generation, conversion, and account development initiativesMaintain accurate account management, reporting, and pipeline tracking within company systemsRepresent Four Seasons brand standards professionally while strengthening market presence and brand awarenessAchieve individual revenue targets and sales KPIs

What You Bring

Previous experience in hotel sales or a related commercial role within hospitality, travel, or luxury service industriesProven ability to build strong client relationships and generate new business opportunitiesStrong communication, negotiation, and interpersonal skillsHighly organized with strong attention to detail and follow-throughSelf-motivated, proactive, and results-driven mindsetAbility to work collaboratively within a high-performing team environmentUnderstanding of luxury hospitality service standards preferredFlexibility to travel and attend client events as required

What We Offer

Competitive salary, wages, and comprehensive benefits packageExcellent Training and Development opportunities within Four SeasonsEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee Meals