Business Fleet Specialist

As a Business Fleet Specialist, you will manage a portfolio of clients across Australia, providing an exceptional customer experience while supporting their fleet requirements. You’ll be responsible for managing day-to-day client enquiries, reviewing fleet requirements and quotes, and identifying opportunities to support and grow client relationships.

Included In What You'll Do

Managing a portfolio of business clients and acting as a key point of contact for their fleet requirements.Managing client inboxes and responding to enquiries via phone, email and Teams.Supporting clients with fleet quotes, profitability, replacement vehicles and payout figures.Assisting with servicing enquiries and providing general fleet support.Building strong client relationships and identifying opportunities to convert and grow accounts.Working closely with BDMs, Purchasing and Customer Experience teams to deliver the best outcomes for clients.Developing your knowledge of fleet management and financial services, with opportunities to progress into future BDM or Relationship Management roles.

What You Have

Previous experience in customer service, account management, sales or a similar client-facing role.A strong customer experience mindset with excellent communication skills.Confidence speaking with clients and a natural ability to build and maintain relationships.A commercial and sales-focused approach, with an ability to identify and convert opportunities.Strong attention to detail and the ability to manage multiple clients and enquiries at once.Good Excel skills would be advantageous.Fleet experience is not essential - we’re happy to train someone with the right customer and sales experience.

If you’re looking to take the next step in your career, build your sales and account management skills, and gain valuable experience within the fleet and financial services industry, we’d love to hear from you.

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