Operations Controller

Operations Controller

Maroomba Airlines

Perth Airport, WA | Full Time

Located at Perth Airport, Maroomba Airlines operates a fleet of Dash 8 aircraft, delivering tailored charter services to valued clients across Western Australia. Established in 1985, we are one of Perth’s longest-standing privately owned charter operators, recognised for our professionalism, operational reliability, and unwavering commitment to safety and compliance.

We are currently seeking an experienced, highly organised, reliable and motivated Operations Controller with strong integrity and a commitment to operational excellence to join our dynamic team.

About the Role

Reporting to the Operations Team Leader, the Operations Controller supports the safe, efficient and compliant delivery of daily charter operations. This fast-paced role involves coordinating flight and ground operations, monitoring schedules, communicating with crew and stakeholders, assisting in business development, coordinating new business, and responding to operational changes as they arise.

Key Responsibilities

• Coordinate daily flight operations, crew movements and aircraft scheduling to support safe, efficient and compliant charter services.
• Monitor operational changes, weather conditions, airport and airspace restrictions, delays and other factors affecting flight operations, escalating issues where required.
• Liaise professionally with flight crew, ground staff, clients, maintenance providers and other stakeholders.
• Support dispatch, flight following, operational tracking and accurate record keeping.
• Maintain clear communication, compliance reporting and safety management system support.
• Assist with additional operational duties as required to support the wider operations team.

Essential Criteria

• Australian Year 12 Certificate (or equivalent).
• Current C Class Driver’s Licence.
• Ability to obtain and maintain an Aviation Security Identification Card (ASIC).
• Exceptional communication and interpersonal skills.
• Strong decision-making capability and ability to remain calm under pressure.
• Demonstrated ability to manage competing priorities in a time-critical environment.
• High level of attention to detail and accuracy.
• Strong organisational and time-management skills.
• Sound computer literacy and ability to learn operational systems quickly.
• Ability to work independently and collaboratively within a team.
• Professional presentation and strong work ethic.
• Commitment to aviation safety, compliance, and continuous improvement.

Desirable Criteria

• Aviation, Travel, or Operations qualification (or completion of an Aviation Traineeship).
• Previous experience in an aviation operations, charter, or airline environment.
• Working knowledge of Australian aviation legislation and CASA regulatory framework.
• Experience using Aviation Management Systems such as SkyNet, Harmony, or similar.
• Dangerous Goods Awareness Certification.
• Radio Operator’s Licence.
• Crew Resource Management (CRM) / Human Factors training.
• Provide First Aid Certificate.
• Understanding of Safety Management Systems (SMS) principles.

Key Skills & Attributes

• Strong situational awareness and operational judgement.
• Analytical thinking and risk assessment capability.
• Clear and confident communicator.
• High level of integrity and accountability.
• Adaptable and resilient in a dynamic environment.
• Customer-focused with a service-driven and continuous improvement mindset.
• Ability to anticipate operational needs and act proactively.

What We Offer

• A secure full-time opportunity with a respected and established Western Australian aviation operator.
• A supportive, professional and safety-focused team environment.
• A diverse, fast-paced and rewarding role supporting regional charter operations across Western Australia.
• Competitive remuneration aligned with skills, experience and operational capability.
• Career development, cross-skilling and ongoing learning opportunities within the aviation industry.
• Access to an Employee Assistance Program (EAP), providing confidential support for employees and their immediate family members.
• Access to our employee benefits programme, offering a range of discounts, wellbeing resources and lifestyle benefits.
• Employee recognition initiatives and performance reward opportunities.
• The opportunity to build a long-term career with a stable, privately owned aviation business.

Our Commitment to Equality and Inclusion

Maroomba Airlines holds Gender Equity Sourcing Accreditation (GESA) and is committed to building a diverse, inclusive workplace. We warmly encourage applications from:

• Women
• Aboriginal and Torres Strait Islander peoples
• People from culturally and linguistically diverse backgrounds
• People with disability and neurodiverse individuals
• Members of the LGBTQIA+ community

Our recruitment process is inclusive, fair, and merit-based, and we’re committed to providing a safe and supportive environment where everyone can thrive.

If you are a motivated aviation professional seeking a challenging and rewarding operational role within a reputable organisation, we encourage you to apply.

How to Apply

To apply, please submit your resume and a brief cover letter outlining your suitability for the role.

Applications close two weeks from the date of this advertisement. Maroomba Airlines reserves the right to commence shortlisting prior to the closing date, so early applications are encouraged.