IT Systems Support Administrator

About the Company

CleanPeak Energy is an Australian-owned renewable energy company. We build, own and operate a portfolio of large-scale solar, battery and thermal energy infrastructure – providing smart, reliable and cost-effective energy to our customers. 

About the Role

We are seeking a proactive and customer-focused IT Systems Support Administrator to join our growing team. This role is ideal for someone passionate about Microsoft technologies, endpoint management, cyber security, and delivering high-quality IT support in a modern cloud-first environment. You will be responsible for the administration, support, and continuous improvement of CleanPeak Energy’s corporate IT environment, playing a key role in supporting and securing our corporate technology environment. The role focuses primarily on Microsoft cloud technologies, endpoint management, cyber security, compliance, and user support. 

Your responsibilities will include:

• Provide Level 1 and Level 2 IT support across corporate applications, endpoints, cloud platforms, and workplace technology services. 
• Support day-to-day corporate IT operations including meeting room technology, conferencing systems, audiovisual equipment, printers, and general workplace technology services. 
• Administer and support Microsoft 365 technologies.
• Support cyber security initiatives including Essential Eight implementation, endpoint protection, identity security, and security hardening.  
• Participate in cyber security and compliance initiatives aligned to Essential Eight, AESCSF, and ISO 27001 frameworks.  
• Support identity and access management, including MFA, Conditional Access, and role-based access controls.  
• Maintain IT documentation, asset registers, procedures, standards, and security records.  
• Provision, deploy, maintain, and troubleshoot laptops, mobile devices, and peripherals.  

About You 

You are a motivated IT professional who enjoys technology, problem-solving, and helping people. You are security-conscious, detail-oriented, and eager to continue developing your technical capabilities in a modern Microsoft cloud environment. 

You will bring: 

• Qualifications in Information Technology, Cyber Security, Business Information Systems, or a related field.  
• Practical experience supporting Microsoft 365 environments and Windows endpoints.  
• Experience with Microsoft Intune, endpoint management, and application deployment.  
• Familiarity with Microsoft Entra ID, MFA, Conditional Access, and cloud identity concepts.  
• Understanding of cyber security principles and frameworks such as Essential Eight, AESCSF, and ISO 27001.  
• Strong troubleshooting and problem-solving skills with the ability to research solutions independently and experience supporting hardware, remote users, and general desktop environments.
• Excellent communication, interpersonal, and customer service skills.  
• Strong organisational skills and attention to detail.  
• Ability to work collaboratively within a team environment while taking ownership of assigned tasks.  

Required 

• Must have full Australian work rights. 

Why CleanPeak Energy? 

We are growing fast. Since starting in 2017, we’ve built over $800 million worth of assets and are developing more each month. 

If you want to be part of the transition to a more sustainable future, we would love to hear from you.  Please submit your resume and a cover letter to apply. 

Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. CleanPeak Energy is an equal opportunity employer. All applications will be handled with complete confidentiality. No agencies please.