Key Account Manager - Food & Beverage

We have an exciting opportunity for an experienced sales professional to join our Life Sciences Food & Beverage team as a Key Account Manager.

This role manages a large, established Victorian customer base generating significant annual revenue across long-standing customer relationships. Success in this role is built on experience, credibility and the ability to develop trusted partnerships that have been cultivated over many years. This is not an entry-level account management position - we're seeking a commercially astute sales professional who understands how to navigate complex customer environments, identify growth opportunities and deliver long-term value.

What's on offer

• Manage a portfolio of established Food & Beverage customers across Victoria.
• Build partnerships with some of the industry's most respected manufacturers and brands.
• Drive business growth through both relationship management and new opportunity development.
• Represent a diverse portfolio of ingredients, nutrition, flavour and specialty solutions.
• Join a collaborative team of technical, product and commercial specialists.
• Career pathways into senior commercial, leadership and strategic account management roles.

About your role

This is a customer-facing role where you'll take ownership of a portfolio of strategic accounts, developing trusted relationships across procurement, operations, technical and commercial teams.

While relationship management is fundamental, we're looking for someone who can also identify and convert new opportunities. Business development is a key part of the role, with an expectation that you will actively seek growth within existing customers, develop new opportunities and expand IXOM's footprint across the Victorian market.

Working closely with Product Managers, Supply Chain and Customer Service teams, you'll deliver solutions that create value for customers while achieving sustainable growth for the business.

Key Responsibilities

• Manage and grow a portfolio of strategic Food & Beverage customers across Victoria.
• Build and maintain strong relationships with key decision-makers across customer organisations.
• Drive business development activity across both existing and prospective customers.
• Develop and execute account plans aligned to customer and business growth objectives.
• Identify new product, category and application opportunities across the IXOM portfolio.
• Lead commercial negotiations, contract discussions and customer reviews.
• Work collaboratively across Product Management, Customer Service and Supply Chain to deliver outstanding customer outcomes.

Who are we looking for?

We're looking for a mature sales professional who understands the value of long-term relationship management but still maintains the drive and commercial curiosity to uncover new opportunities.

• Significant experience in B2B sales, Key Account Management or strategic customer management.
• Experience within Food & Beverage, ingredients, nutrition, flavours or related industries.
• Food Technology, Food Science or related qualifications will be highly regarded.
• A proven track record of managing and growing established customer portfolios.
• Strong business development capability and a demonstrated ability to identify and convert opportunities.
• Excellent relationship-building skills and the credibility to work with senior customer stakeholders.
• Strong commercial acumen, negotiation capability and customer focus.
• The ability to balance long-term relationship management with growth expectations.

Benefits at IXOM

We offer more than just a competitive package — we've built a culture where people genuinely enjoy coming to work.

• A collaborative, down-to-earth team where your expertise is valued
• The opportunity to partner closely with experienced leaders and technical specialists
• Flexible working and a supportive environment that enables you to do your best work
• Regular team and organisation-wide events that keep us connected and engaged
• A modern office environment with great breakout spaces (and a few competitive ping pong matches!)
• Monthly "bring your dog to work" day — because we know work is better with furry friends

About IXOM

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

To Apply

If this sounds like you, we'd love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.