SCHN - Switchboard Operator

Employment Type: Permanent Part Time

Position Classification: Telephonist Lvl 2

Remuneration: 70881.98 - 73766.41 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 24

Requisition ID: REQ682073

Location: Westmead

Applications Close: Midnight on 16 August 2026

For role related queries or questions contact Vanessa Hardaker on Vanessa.Hardaker@health.nsw.gov.au

At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

What You'll Be Doing

Providing customer service as a Switchboard Operator at the Children’s Hospital Westmead. Can also be responsible for providing frontline customer service in a receptionist role while undertaking a variety ofadministrative duties.

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How To Apply

Click ‘Apply Online’ and submit your application including:

A resume (maximum 5 pages) outlining your experience Responses to the questions below:Demonstrated ability to work in a busy and high pressured environment with the ability to multitask and prioritise workloads.Demonstrated capacity to provide efficient use of Alcatel system switchboard console and paging system or willing to learn.High level interpersonal skills with the ability to interact with both internal and external customers.Demonstrated excellent computer skills especially with Microsoft Office suite programs and the ability to learn complex relevant health systemsDemonstrated ability to maintain confidentiality and follow protocol.

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

An Eligibility List may be created for future permanent and temporary part time vacancies.

Need more information?

Click here for the Position Description Find out more about applying for this position

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au

For technical support please contact 1300 679 367

Learn more about The Sydney Children’s Hospitals Network

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