Systems Analyst (Temporary Fixed Term Full Time Opportunity until 31 December 2027)

South Eveleigh, NSW, AU, 2015

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. 

You bring structure, mitigation and education to our organisation. Our records and datasets are vast and varied. This is your opportunity to safeguard critical infrastructure, order and protect sensitive data, and defend against emerging cyber threats. You'll be part of an expert team who protect against thousands of threats every day. 

In this role, you'll:

•    Develop and maintain technical documentation including interface specifications, support procedures, project briefs, system diagrams, operational runbooks and Confluence knowledge articles.

•    Administer and maintain TMDD configurations, geospatial polygons, device mappings and operational data used by transport management and motorway systems.

•    Analyse TMDD message flows, interface transactions and system integrations to identify issues, troubleshoot faults and support operational outcomes.

•    Investigate complex application, integration and device control issues through analysis of system logs, message traces, Splunk queries and system behaviour to determine root causes and implement corrective actions.

•    Develop and maintain complex Splunk searches, dashboards and monitoring capabilities to support operational monitoring, incident management and system performance analysis.

•    Plan, coordinate and execute system integration testing, User Acceptance Testing (UAT), Production Verification Testing (PVT) and regression testing activities for system enhancements and releases.

•    Provide Level 3 technical support for transport management systems and integrations, supporting incident, problem and change management activities.

•    Collaborate with project teams, motorway operators, vendors and stakeholders to support delivery of system enhancements, operational improvements and service transitions.

•    Support onboarding of new motorway systems, interfaces and devices through configuration, testing, operational readiness and production support activities.

•    Identify opportunities to improve system reliability, data quality, operational efficiency and support processes through automation and continuous improvement initiatives.

For more information on this position and business unit, view the role description and information pack.

About you

•    Experience supporting transport management systems, intelligent transport systems (ITS), operational technology environments or comparable critical infrastructure platforms.

•    Experience with TMDD standards, system integrations, interface management, device control systems or real-time operational platforms.

•    Experience administering geospatial datasets, polygons, device configurations or operational data used in transport, utility or infrastructure environments.

•    Experience using Splunk or equivalent monitoring and log analysis platforms to support troubleshooting and root cause analysis.

•    Demonstrated experience in system integration testing, production support, incident management and operational readiness activities.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.