Installation Coordinator

Fashion Window Blinds is one of Mildura’s leading blind, curtain and awning manufacturers and retailers in Mildura, Victoria.

Due to continued growth, we have a vacancy for a reliable, customer focused coordinator to liaise between installers and diary. You will be one of the first points of contact with our customers, via phone, email and in our showroom at our front desk reception area. We require someone who is mature and willing to work full time preferably, however hours to be discussed at interview stage. Having strong customer service skills is preferred as there is a lot of customer interaction. Attention to detail is essential along with proven time management skills.

Some desirable attributes and skills include:

• A strong, professional work ethic.

• Good verbal and written communication skills.

• Computer skills including demonstrated working knowledge of MS Word, MS Excel and MS Outlook are essential.

• Strong interpersonal skills and team player.

• Well presented with a proactive attitude.

• Able to work in a fast-paced environment and get work done.

• Able to prioritise.

• Web navigational skills.

• Be willing to learn new skills.

• Attention to detail is a must.

Some duties will include:

• General administration duties.

• Other duties as required by management.

• Booking appointments and locating the associated paperwork.

• Filing and retrieving files from archives.

• Conducting installation follow up calls.

• Follow up on debtor payments.

• Shared responsibility of all incoming calls.

• Customer service.