Technical Product Analyst

About the ABC

The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,500 employees from diverse backgrounds across over 60 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.

The Role

This is a great opportunity to play a key role in helping shape how data supports the future of ABC Digital Products. Working across product, technology and analytics teams, the Technical Product Analyst contributes to the delivery of the product data strategy, helping ensure data is accessible, meaningful and effectively used to support product development and strategic decision-making across the ABC.

Key Accountabilities

• Under broad direction, support the delivery of the product data strategy for ABC Digital Products to meet Product & Technology and ABC strategic objectives.
• Work closely with Product Managers, Technical Leads and other stakeholders to capture, analyse and visualise data to support product development activities.
• Liaise with a team of Technical Product Analysts under the guidance of the Group Product Manager.
• Collaborate with product teams to ensure event tagging quality meets shared data event schema requirements.
• Define, document and maintain data models to support data integrity, consistency and relevance for product teams making product development decisions.
• Support the uplift of data literacy across the department by providing training and guidance to help teams use and interpret data effectively.
• Participate in cross-functional collaboration to capture the data required to inform product development through practical visualisation tools and techniques.
• Provide specialist input into the definition and documentation of data models that support insight generation and analysis for product teams.
• Follow and promote practices that meet security and privacy requirements, ensuring all data handling activities comply with relevant regulations and guidelines.

About You

• Relevant tertiary qualifications or equivalent extensive skills, knowledge and experience in product management, data analytics or digital development.
• Substantial experience working within high-performing, cross-functional teams, contributing to a positive workplace culture and achieving shared outcomes.
• Highly developed analytical and problem-solving skills with a curiosity for innovation across product analytics, data modelling and data visualisation.
• Strong capability in implementing metrics, dimensions, event schemas and calculations in partnership with product teams.
• Excellent communication and interpersonal skills with the ability to gather data requirements and translate complex information into clear, actionable insights for non-technical stakeholders.
• Significant knowledge and understanding of data governance best practices, including data quality, data management, data security and privacy.
• Demonstrated interest in emerging technologies and data innovation with a commitment to continuous learning and helping drive the successful adoption of new capabilities.

What’s in it for you?

Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC’s digital future, where ABC transitions from a traditional broadcaster to Australia’s most trusted and valued digital media organisation. Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives.

As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on ABC iview, streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms.

Your work will ship in every ABC mobile app, used daily by millions of Australians. A framework team multiplies the productivity of every mobile engineer in the organisation. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: https://www.abc.net.au/digital-product

We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self-organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow.

Job Description: 50072006 TECHNICAL PRODUCT ANALYST.pdf

For further information on this position please contact Jamie Nedved, Recruitment Lead via email ************@abc.net.au  

We respectfully request that Recruitment Agencies do not submit applications for this position.

In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce.

If you require recruitment or selection information in an alternative format, or need adjustments or accessibility support, please email *************@abc.net.au

For more information on inclusive employee networks within the ABC please refer to Life Page on ABC LinkedIn. 

For more information on working at the ABC visit abc.net.au/careers