Aquarium Dispatch Team Leader

About the role

Aquarium Industries is seeking a passionate and talented person to fill the role of Aquarium Dispatch Team Leader and join our operations team in Epping, Victoria.

We are looking for a hands-on leader with strong attention to detail, a commitment to animal welfare, and a passion for delivering high-quality outcomes. The successful candidate will be an organised and proactive team leader who can motivate staff, maintain high quality standards, and ensure customer orders are fulfilled accurately and on time. Reporting performance to the General Manager, this role is a key position within the operations team.

Work a 4.5 day week where your weekend starts at lunch time every Friday

What you'll be doing

• Lead and supervise the fish-catching and packing team

• Coordinate daily workloads, staffing and operational priorities

• Ensure customer orders are fulfilled accurately and dispatched on time

• Verify correct species, quantities and packing requirements before shipment

• Monitor team performance, productivity and quality outcomes

• Minimise packing errors, losses and customer claims

• Train, coach and develop team members

• Ensure compliance with company procedures, workplace safety and company standards

• Work closely with the Care Team to maintain smooth operational flow

• Report team performance and operational outcomes to the General Manager

What we're looking for

• The ideal candidate will be:

  • A natural leader who sets high standards and leads by example

  • Organised, proactive and able to prioritise competing demands

  • Calm under pressure with strong problem-solving skills

  • Highly detail-oriented with a commitment to quality

  • Passionate about animal welfare and responsible livestock handling

  • A strong communicator who can motivate, coach and develop others

  • Focused on continuous improvement and operational excellence

• You will also have:

  • Experience leading or supervising a team in a production, warehouse, logistics, agricultural, aquatics or related environment

  • Experience with aquarium fish, aquatic livestock or animal care is desirable but not essential

  • The physical capability to work in a warm environment and safely lift up to 20kg

  • Australian work rights

What we offer

• Competitive salary package

• 4.5-day working week with early Friday finishes

• Ongoing training and development opportunities

• Career progression opportunities within a growing business

• A supportive and collaborative team culture

• The opportunity to work with one of Australia's leading aquarium livestock businesses

• A unique role combining leadership, animal welfare and operational improvements

About Us

Aquarium Industries has been a trusted leader in the Australian aquarium industry for more than 55 years, supplying high-quality aquarium livestock and accessories to retailers across the country.

We are passionate about aquatic animal welfare, customer satisfaction, and creating a positive workplace where people can develop and succeed. Operating from our purpose-built distribution centre in Melbourne's northern suburbs, our facility houses more than 3,500 aquariums, making it Australia's largest and most established aquarium livestock operations.

As part of our team, you'll have the opportunity to work with a diverse range of freshwater and marine species while contributing to a business that values quality, teamwork, continuous improvement, and responsible aquatic care.

How to Apply

If this sounds like the opportunity you've been looking for, we'd love to hear from you.

Please submit your resume together with a cover letter outlining your experience, skills, and what interests you about joining Aquarium Industries.

Applications that do not include a cover letter will not be considered.

Applications close at 5:00pm on 4th September 2026. We will review applications as they are received and may appoint a successful candidate before the closing date, so we encourage interested applicants to apply as soon as possible.