Medical Secretary

Experienced Medical Secretary – Colorectal & General Surgery

Full-time | Monday to Friday | $35–$45 per hour

About the Role

We are seeking an experienced, organised and personable Medical Secretary to join the team of a newly established Colorectal and General Surgeon at Hollywood Medical Centre, Nedlands.

This is an exciting opportunity for an experienced medical secretary to join a growing surgical practice and play an important role in building and shaping the administrative systems and patient experience from the outset.

Working closely with the surgeon and the wider practice team, you will become an integral part of the practice as it grows, helping to establish efficient processes and a warm, patient-focused environment.

About You

We are looking for an experienced Medical Secretary who is confident working in a specialist surgical environment, ideally with colorectal experience, and who enjoys working as part of a busy and supportive team.

Essential:

• Previous experience as a Medical Secretary, preferably within a specialist surgical practice

• Colorectal experience highly desirable

• Good working knowledge of Genie medical software essential

• Experience with medical billing, Medicare and private health funds

• Excellent organisational and time-management skills

• Strong written and verbal communication skills

• Excellent attention to detail and accuracy

• A warm, professional and approachable manner

• Confidence dealing with patients, medical professionals and hospitals

• Ability to work independently and manage a busy workload

• Strong understanding of patient confidentiality and privacy

• A proactive, flexible and team-oriented approach

Your Responsibilities

• Managing patient appointments, bookings and enquiries

• Coordinating consultations, procedures and theatre bookings

• Coordinating patient care from consultation through to surgery and follow-up

• Preparing and managing patient correspondence, reports and referrals

• Liaising with hospitals, specialists, GPs and other healthcare providers

• Managing Medicare, private health fund and billing requirements

• Processing accounts, payments and associated administrative tasks

• Answering telephone and email enquiries

• Welcoming patients and providing a friendly, professional front-of-house experience

• Maintaining accurate and confidential patient records

• Supporting the surgeon with day-to-day administrative requirements

• Helping develop and refine administrative processes as the practice grows

• Providing support to other team members when required

Teamwork & Flexibility

You will be an important member of the team and will be expected to work collaboratively and support your colleagues when needed.

This includes:

• Assisting with shared administrative tasks

• Providing cover during periods of annual or sick leave

• Communicating effectively with colleagues to ensure tasks are followed through

• Being flexible and willing to assist where required

• Maintaining a positive, team-oriented approach, particularly during busy periods

Why Join Us?

This is more than a traditional Medical Secretary position. Joining a growing colorectal surgical practice provides an opportunity to help shape the way the practice operates and have a meaningful influence on the patient experience.

You will work closely with the surgeon and play an important role in building a professional, efficient and welcoming practice.

If you are an experienced Medical Secretary who is organised, proactive, reliable and enjoys taking ownership, we would love to hear from you.

To apply: Please submit your CV along with a brief cover letter outlining your relevant experience and why you would be a great fit for the role to ••••@5859surgicalservices.com