Team Leader - Positive Behaviour Support and Counselling

About the role

Capability Clinical Services provides professional, client centred, trauma informed and compassionate support for children, young people, and adults. Clinical Services offers face to face and telehealth counselling and psychological interventions, assessments and Positive Behaviour Support (PBS).

Reporting to the Chief Clinical Officer and working within the Capability Clinical Governance Framework, the Team Leader provides clinical leadership, oversight, and operational management to a team of clinicians. The role ensures delivery of high-quality, evidence-based, and client-centred services, while supporting staff development, performance, and service outcomes.

Key Responsibilities

Clinical Leadership & Governance

• Provide clinical oversight and ensure adherence to evidence-based practice
• Support complex case formulation and risk management
• Monitor clinical quality, documentation, and compliance standards
• Lead clinical discussions, case reviews, and reflective practice forums

People Leadership

• Supervise and support Senior Clinicians and Clinicians
• Conduct performance development, feedback, and reviews
• Support staff wellbeing, retention, and professional growth
• Mentor emerging leaders within the team

Operational Management

• Manage team workflows, allocation, and service delivery targets
• Monitor KPIs including client contact hours, waitlists, and outcomes
• Support implementation of service improvements and new models of care

 Stakeholder Engagement

• Collaborate with internal teams (assessment, PBS, governance)
• Liaise with external stakeholders (e.g., referrers, partner organisations)

Key Capabilities

• Advanced clinical reasoning and formulation skills
• Strong leadership and supervision capability
• Ability to balance clinical and operational demands
• High-level communication and stakeholder engagement

Key Requirements

Essential Qualifications and Experience

• Tertiary qualification in Social Work, Psychology or Counselling.
• Registration with appropriate professional registration/governing body. AHPRA Registered Psychologist, ACA Counsellor or AASW Social Worker
• Experienced trauma-informed practitioner with advanced clinical skills and demonstrated leadership capabilities
• Highly developed analytical, communication and written skills.
• Valid Working with Vulnerable People Registration.
• Valid police check.
• Drivers’ license.
• Comprehensive car insurance.
• Available & registered vehicle.

Preferred Qualifications and Experience

• Behaviour Support Practitioner (Advanced)
• Experience in providing clinical supervision and line management to allied health professionals in a multidisciplinary team environment
• Advanced skills in at least one modality of therapy
• Demonstrated experience in providing therapy services with children and young people from a diverse and varied background.
• Experience in working with care teams to improve the support of clients.
• Valid first aid/CPR.

For job enquiries, please contact:

Emily Brown

Chief Clinical Officer

***********@capabilitysupport.com.au